ImageKit experienced a major incident on September 10, 2025 affecting Video Delivery and Processing, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Video Delivery and Processing
Update timeline
- investigating Sep 10, 2025, 06:40 AM UTC
We are currently investigating the issue.
- identified Sep 10, 2025, 07:00 AM UTC
The issue has been identified and a fix is being implemented. Some of the existing jobs have failed permanently.
- monitoring Sep 10, 2025, 07:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2025, 07:14 AM UTC
This incident has been resolved.