Resolved after 17 minutes, affecting Portal, on March 5, 2024.
We are receiving reports of the Ikeono portal not loading for businesses in California. Our initial investigation indicates there is an outage between Comcast/Xfinity and AWS. While we do not use AWS directly, many services are built on this ecosystem. From AWS: We are receiving reports of connectivity issues to the AWS network from customers on specific networks in California. Our initial investigations point to an issue with an external network provider outside of the AWS network. Connectivity to instances and services within the Regions and from other networks are not impacted at this time. https://health.aws.amazon.com/govcloud
Affected components
Update timeline
- identified Mar 05, 2024, 09:30 PM UTC
We are receiving reports of the Ikeono portal not loading for businesses in California. Our initial investigation indicates there is an outage between Comcast/Xfinity and AWS. While we do not use AWS directly, many services are built on this ecosystem. From AWS: We are receiving reports of connectivity issues to the AWS network from customers on specific networks in California. Our initial investigations point to an issue with an external network provider outside of the AWS network. Connectivity to instances and services within the Regions and from other networks are not impacted at this time. https://health.aws.amazon.com/govcloud
- resolved Mar 05, 2024, 09:47 PM UTC
This incident has been resolved.
Your product runs on more than Ikeono
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services