Ikeono incident

Messages not showing in portal unless you refresh

Minor Resolved View vendor source →

Ikeono experienced a minor incident on September 23, 2026 affecting Portal, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 05:56 PM UTC
Resolved
Sep 23, 2026, 07:00 PM UTC
Duration
1h 4m
Detected by Pingoru
Sep 23, 2026, 05:56 PM UTC

Affected components

Portal

Update timeline

  1. investigating Sep 23, 2026, 05:56 PM UTC

    We are currently investigating an issue where the messages are not showing in the Ikeono portal unless you refresh the page. Messages are being sent and being received appropriately, this is just a display bug and we are actively investigating.

  2. monitoring Sep 23, 2026, 06:34 PM UTC

    A fix has been implemented and we are monitoring to ensure it is resolved.

  3. resolved Sep 23, 2026, 07:00 PM UTC

    This incident has been resolved.