IDVerse incident

DVS PRODUCTION - Intermittent Outage - Medicare

Minor Resolved View vendor source →

IDVerse experienced a minor incident on April 7, 2026 affecting IDKit Enterprise Platform and IDKit Platform, lasting 5h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 04:07 AM UTC
Resolved
Apr 07, 2026, 09:37 AM UTC
Duration
5h 29m
Detected by Pingoru
Apr 07, 2026, 04:07 AM UTC

Affected components

IDKit Enterprise PlatformIDKit Platform

Update timeline

  1. investigating Apr 07, 2026, 04:07 AM UTC

    DVS have advised as of 7 April 2026 — 1:31PM AEST of an intermittent outage impacting Medicare cards You may receive system errors 'S' responses until the issue is resolved

  2. resolved Apr 08, 2026, 06:18 AM UTC

    Services were restored as of 7:37PM 07 April 2026 AEST