IDVerse incident

DVS PRODUCTION Scheduled Outage - Driver Licence

Ongoing since 09:00 AM UTC, affecting 3rd Party Component Services.

identified Oct 28, 2026, 10:56 PM UTC

This scheduled outage has been cancelled

Started
Oct 28, 2026, 09:00 AM UTC
Resolved
Ongoing
Duration
● 14h 9m
Detected by Pingoru
Oct 28, 2026, 09:00 AM UTC

Affected components

3rd Party Component Services

Update timeline

  1. identified Oct 28, 2026, 10:51 PM UTC

    Our third-party partner, the Australian DVS, will be undertaking scheduled maintenance during 28 October 2026, 8:00 PM AEDT and 2 November 2026, 6:00 PM AEDT During this period, Australian Drive Licence document verification checks may be unavailable or experience degraded performance. Any service disruption is expected to be short and will not last for the duration of the maintenance window. Users may receive 'S' system errors during the outage window.

  2. identified Oct 28, 2026, 10:53 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 28, 2026, 10:56 PM UTC

    This scheduled outage has been cancelled

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