IDNow experienced a major incident on July 23, 2025 affecting IDCheck.io, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
IDCheck.io
Update timeline
- investigating Jul 23, 2025, 07:33 AM UTC
We are currently experiencing a service disruption. Our DevOps team is working to identify the root cause and implement a solution. IDCheck.io users may be affected. We will send an additional update in 60 minutes.
- monitoring Jul 23, 2025, 08:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 23, 2025, 08:57 AM UTC
This incident has been resolved.