IDEXX incident

Webpacs - Delayed DICOM sending

Major Resolved View vendor source →

IDEXX experienced a major incident on September 8, 2026 affecting IDEXX Web PACS, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 08:42 PM UTC
Resolved
Sep 08, 2026, 09:07 PM UTC
Duration
25m
Detected by Pingoru
Sep 08, 2026, 08:42 PM UTC

Affected components

IDEXX Web PACS

Update timeline

  1. investigating Sep 08, 2026, 08:42 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 08, 2026, 09:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2026, 09:07 PM UTC

    This incident has been resolved.