Hyperstack incident
Brief Outage Detected on HyperStack and API Services
Hyperstack experienced a major incident on November 18, 2025 affecting Hyperstack Portal and Hyperstack API, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 11:58 AM UTC
We are currently aware of a service disruption affecting HyperStack and API Services. This issue appears to be related to a wider incident on the Cloudflare Global Network, which Cloudflare is actively investigating. Our team is monitoring the situation closely and working to mitigate any impact on our platform. We will provide further updates as more information becomes available. Time detected: Nov 18, 2025 – 11:48 UTC
- monitoring Nov 18, 2025, 12:20 PM UTC
We have implemented mitigations for the issue impacting the Cloudflare Global Network by rerouting our API calls externally, and we are seeing recovery across HyperStack and API Services. Our systems are operating normally, and we are continuing to closely monitor them for stability. We will provide a final update once the incident is fully resolved.
- resolved Nov 19, 2025, 05:39 PM UTC
The Cloudflare Global Network incident has been fully resolved, and our long-running tests have shown no issues with the system. Our HyperStack and API Services are fully recovered and are operating normally. We are flagging that the issues have been resolved based on system stability tests following Cloudflare’s mitigation, and that no further impact is expected. Thank you for your patience throughout this incident. If you still face any issues, please don't hesitate to get in touch with our support via [email protected]