Huntress Outage History

Huntress is up right now

Huntress had 35 outages in the last 2 years totaling 119h 46m of downtime — averaging 1.4 incidents per month.

There were 35 Huntress outages since June 4, 2025 totaling 119h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://huntressstatus.statuspage.io

Major May 8, 2026

Portal Web Errors and Agent Communication Delays

Detected by Pingoru
May 08, 2026, 12:49 AM UTC
Resolved
May 08, 2026, 02:27 AM UTC
Duration
1h 37m
Affected: Management Portal (huntress.io)Huntress Web (huntress.com)Agent Deployment and CommunicationSecurity Awareness TrainingIncident ReportsITDRSIEM
Timeline · 5 updates
  1. investigating May 08, 2026, 12:49 AM UTC

    We are currently investigating this issue.

  2. investigating May 08, 2026, 01:24 AM UTC

    Amazon Web Services is experiencing an outage which is impacting our ability to remediate. Investigation is ongoing.

  3. identified May 08, 2026, 02:09 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 08, 2026, 02:10 AM UTC

    We have taken action to mitigate the effects of the AWS outage and are continuing to monitor.

  5. resolved May 08, 2026, 02:27 AM UTC

    We have shifted resources off of the affected AWS zone and are not seeing any further issues.

Read the full incident report →

Minor May 2, 2026

Automated Phone Notification Outage

Detected by Pingoru
May 02, 2026, 09:22 PM UTC
Resolved
May 03, 2026, 01:38 AM UTC
Duration
4h 15m
Affected: Management Portal (huntress.io)Incident Reports
Timeline · 4 updates
  1. identified May 02, 2026, 09:22 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 02, 2026, 09:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 02, 2026, 11:20 PM UTC

    We're currently experiencing an issue with our outbound calling provider, which is temporarily preventing our automated incident notification phone calls and voice-based verification/MFA codes from going out. SMS notifications are still being delivered as expected. A workaround has been implemented while we continue to work with the vendor on resolution.

  4. resolved May 03, 2026, 01:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 25, 2026

Portal Degradation

Detected by Pingoru
Apr 25, 2026, 02:03 AM UTC
Resolved
Apr 25, 2026, 12:01 PM UTC
Duration
9h 57m
Affected: Management Portal (huntress.io)Agent Deployment and CommunicationIncident ReportsITDRSIEM
Timeline · 6 updates
  1. investigating Apr 25, 2026, 02:03 AM UTC

    We are currently investigating an issue causing occasional timeouts across services.

  2. identified Apr 25, 2026, 02:22 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 25, 2026, 03:52 AM UTC

    We are continuing to work on a fix for this issue, and we're seeing positive changes.

  4. identified Apr 25, 2026, 08:42 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Apr 25, 2026, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 25, 2026, 12:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Event processing delay

Detected by Pingoru
Apr 21, 2026, 04:43 PM UTC
Resolved
Apr 21, 2026, 07:51 PM UTC
Duration
3h 8m
Affected: Agent Deployment and CommunicationIncident Reports
Timeline · 4 updates
  1. investigating Apr 21, 2026, 04:43 PM UTC

    We are currently investigating this issue.

  2. identified Apr 21, 2026, 04:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 21, 2026, 05:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 07:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2026

Services degraded

Detected by Pingoru
Apr 16, 2026, 05:28 PM UTC
Resolved
Apr 16, 2026, 09:15 PM UTC
Duration
3h 47m
Affected: Management Portal (huntress.io)Agent Deployment and CommunicationSecurity Awareness TrainingIncident ReportsITDRSIEM
Timeline · 4 updates
  1. investigating Apr 16, 2026, 05:28 PM UTC

    We are currently investigating this issue.

  2. identified Apr 16, 2026, 05:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 16, 2026, 05:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 16, 2026, 09:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 10, 2026

Web Portal Not Loading

Detected by Pingoru
Apr 10, 2026, 08:06 PM UTC
Resolved
Apr 10, 2026, 08:46 PM UTC
Duration
40m
Affected: Management Portal (huntress.io)
Timeline · 4 updates
  1. identified Apr 10, 2026, 08:06 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 10, 2026, 08:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 10, 2026, 08:14 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 10, 2026, 08:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 1, 2026

Delay in Notification including Emails / PSA

Detected by Pingoru
Apr 01, 2026, 05:14 PM UTC
Resolved
Apr 01, 2026, 05:34 PM UTC
Duration
19m
Affected: Management Portal (huntress.io)
Timeline · 4 updates
  1. identified Apr 01, 2026, 05:14 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 01, 2026, 05:15 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Apr 01, 2026, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 01, 2026, 05:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 19, 2026

Portal Web Errors

Detected by Pingoru
Mar 19, 2026, 04:24 PM UTC
Resolved
Mar 19, 2026, 04:57 PM UTC
Duration
33m
Affected: Management Portal (huntress.io)
Timeline · 5 updates
  1. investigating Mar 19, 2026, 04:24 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 19, 2026, 04:28 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 19, 2026, 04:45 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 19, 2026, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 19, 2026, 04:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026

Rio Processing Delay

Detected by Pingoru
Mar 19, 2026, 02:08 AM UTC
Resolved
Mar 19, 2026, 03:36 AM UTC
Duration
1h 28m
Affected: Management Portal (huntress.io)Incident Reports
Timeline · 3 updates
  1. identified Mar 19, 2026, 02:08 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 19, 2026, 02:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 03:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 18, 2026

ITDR Detections Are Catching Up

Detected by Pingoru
Mar 18, 2026, 07:32 PM UTC
Resolved
Mar 19, 2026, 12:46 AM UTC
Duration
5h 13m
Affected: ITDR
Timeline · 2 updates
  1. monitoring Mar 18, 2026, 07:32 PM UTC

    A fix has been implemented. We are working on data replay.

  2. resolved Mar 19, 2026, 12:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2026

Partial Service Outage

Detected by Pingoru
Mar 17, 2026, 01:17 PM UTC
Resolved
Mar 17, 2026, 02:26 PM UTC
Duration
1h 8m
Affected: Management Portal (huntress.io)Agent Deployment and CommunicationIncident ReportsITDRSIEM
Timeline · 4 updates
  1. monitoring Mar 17, 2026, 01:17 PM UTC

    An issue has been identified within our infrastructure preventing new services from being created. A mitigation is being deploying now.

  2. monitoring Mar 17, 2026, 01:48 PM UTC

    Negative side effects of the mitigation are being addressed.

  3. monitoring Mar 17, 2026, 01:59 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 17, 2026, 02:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 16, 2026

Delays in SIEM Processing

Detected by Pingoru
Mar 16, 2026, 10:13 PM UTC
Resolved
Mar 17, 2026, 01:14 AM UTC
Duration
3h
Affected: SIEM
Timeline · 4 updates
  1. investigating Mar 16, 2026, 10:13 PM UTC

    We are currently investigating this issue.

  2. identified Mar 16, 2026, 11:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 16, 2026, 11:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 17, 2026, 01:14 AM UTC

    All components are operating normally.

Read the full incident report →

Minor March 16, 2026

Signal processing delays for SIEM data

Detected by Pingoru
Mar 16, 2026, 04:38 PM UTC
Resolved
Mar 16, 2026, 06:20 PM UTC
Duration
1h 42m
Affected: SIEM
Timeline · 2 updates
  1. monitoring Mar 16, 2026, 04:38 PM UTC

    A fix has been implemented, and we are monitoring the results.

  2. resolved Mar 16, 2026, 06:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 13, 2026

Portal outage

Detected by Pingoru
Mar 13, 2026, 05:02 PM UTC
Resolved
Mar 13, 2026, 04:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 13, 2026, 05:02 PM UTC

    We have rolled out the fix to the Huntress portal and are seeing resolution across the board.

Read the full incident report →

Minor March 11, 2026

Customer Messaging Delay

Detected by Pingoru
Mar 11, 2026, 01:48 PM UTC
Resolved
Mar 11, 2026, 02:12 PM UTC
Duration
23m
Affected: Incident Reports
Timeline · 2 updates
  1. monitoring Mar 11, 2026, 01:48 PM UTC

    Engineers have identified and resolved a processing delay impacting customer messaging.

  2. resolved Mar 11, 2026, 02:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 2, 2026

Degraded ITDR Assisted Remediations

Detected by Pingoru
Mar 02, 2026, 11:39 PM UTC
Resolved
Mar 03, 2026, 09:54 PM UTC
Duration
22h 15m
Affected: ITDR
Timeline · 3 updates
  1. investigating Mar 02, 2026, 11:39 PM UTC

    We are currently investigating this issue.

  2. identified Mar 03, 2026, 12:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 03, 2026, 09:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 4, 2026

Portal & agent communication issues

Detected by Pingoru
Feb 04, 2026, 01:12 AM UTC
Resolved
Feb 04, 2026, 04:46 PM UTC
Duration
15h 34m
Affected: Management Portal (huntress.io)Agent Deployment and CommunicationSecurity Awareness TrainingIncident ReportsITDRSIEM
Timeline · 5 updates
  1. investigating Feb 04, 2026, 01:12 AM UTC

    We are currently investigating this issue.

  2. monitoring Feb 04, 2026, 02:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 04, 2026, 05:05 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Feb 04, 2026, 06:00 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 04, 2026, 04:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 2, 2026

Delayed data processing

Detected by Pingoru
Feb 02, 2026, 01:14 PM UTC
Resolved
Feb 03, 2026, 01:39 AM UTC
Duration
12h 25m
Affected: Incident Reports
Timeline · 5 updates
  1. investigating Feb 02, 2026, 01:14 PM UTC

    We are currently investigating this issue.

  2. identified Feb 02, 2026, 01:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 02, 2026, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 02, 2026, 04:43 PM UTC

    Data processing is now operating normally. We are in the process of replaying missing data.

  5. resolved Feb 03, 2026, 01:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 31, 2026

SIEM Database Outage

Detected by Pingoru
Jan 31, 2026, 10:01 AM UTC
Resolved
Jan 31, 2026, 11:34 AM UTC
Duration
1h 32m
Affected: SIEM
Timeline · 4 updates
  1. investigating Jan 31, 2026, 10:01 AM UTC

    We are currently investigating an issue impacting SIEM data storage.

  2. identified Jan 31, 2026, 10:07 AM UTC

    The issue has been identified in an upstream service provider, and we are currently working with their team to resolve.

  3. monitoring Jan 31, 2026, 11:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 31, 2026, 11:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 29, 2026

Live support chat is degraded

Detected by Pingoru
Jan 29, 2026, 02:44 PM UTC
Resolved
Jan 29, 2026, 05:13 PM UTC
Duration
2h 28m
Affected: Management Portal (huntress.io)
Timeline · 3 updates
  1. identified Jan 29, 2026, 02:44 PM UTC

    An issue has been identified with an upstream provider that is preventing the submit button from rendering. Staff are actively escalating to the vendor.

  2. identified Jan 29, 2026, 02:54 PM UTC

    As a temporary mitigation, users attempting to initiate a live chat can press the "tab" key multiple times to access the submit button.

  3. resolved Jan 29, 2026, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 22, 2026

ITDR Onboarding Degradation

Detected by Pingoru
Jan 22, 2026, 09:34 PM UTC
Resolved
Jan 23, 2026, 04:32 AM UTC
Duration
6h 57m
Affected: ITDR
Timeline · 4 updates
  1. investigating Jan 22, 2026, 09:34 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 22, 2026, 09:38 PM UTC

    Microsoft M365 is experiencing a partial outage

  3. monitoring Jan 23, 2026, 01:48 AM UTC

    M365 is recovering and we're continuing to monitor our services and mitigate degradation where able

  4. resolved Jan 23, 2026, 04:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2025

ITDR ingest delays

Detected by Pingoru
Dec 05, 2025, 11:00 PM UTC
Resolved
Dec 06, 2025, 02:14 AM UTC
Duration
3h 14m
Affected: ITDR
Timeline · 6 updates
  1. investigating Dec 05, 2025, 11:00 PM UTC

    We are currently investigating an issue that is causing a delay while ingesting audit logs. As a result, ITDR detections may be delayed.

  2. identified Dec 06, 2025, 12:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 06, 2025, 12:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Dec 06, 2025, 02:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Dec 06, 2025, 02:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 06, 2025, 02:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

Operational issues reported by Cloudflare

Detected by Pingoru
Nov 18, 2025, 04:04 PM UTC
Resolved
Nov 18, 2025, 04:05 PM UTC
Duration
41s
Affected: Management Portal (huntress.io)Security Awareness Training
Timeline · 7 updates
  1. identified Nov 18, 2025, 01:28 PM UTC

    The issue has been identified by Cloudflare.

  2. identified Nov 18, 2025, 01:33 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 18, 2025, 02:17 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Nov 18, 2025, 02:53 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Nov 18, 2025, 03:51 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Nov 18, 2025, 04:04 PM UTC

    A fix has been applied and the Portal and SAT applications are loading correctly.

  7. resolved Nov 18, 2025, 04:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025

Upstream ITDR Outage

Detected by Pingoru
Oct 29, 2025, 04:36 PM UTC
Resolved
Oct 30, 2025, 05:57 AM UTC
Duration
13h 21m
Affected: ITDR
Timeline · 4 updates
  1. monitoring Oct 29, 2025, 04:36 PM UTC

    Microsoft services are currently experiencing an outage preventing ITDR from receiving telemetry. Microsoft is investigating the issue while our team continues to monitor and prepare for recovery. Refer to Microsoft's status page for more information: https://status.cloud.microsoft/m365

  2. monitoring Oct 29, 2025, 08:02 PM UTC

    Systems are beginning to recover, however Microsoft estimates at least 4 more hours until full recovery.

  3. monitoring Oct 29, 2025, 11:29 PM UTC

    Microsoft's services have recovered. We are now working to process backlogged data.

  4. resolved Oct 30, 2025, 05:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2025

Partial ITDR Detection Outage

Detected by Pingoru
Oct 28, 2025, 05:32 PM UTC
Resolved
Oct 28, 2025, 10:12 PM UTC
Duration
4h 40m
Affected: ITDR
Timeline · 4 updates
  1. investigating Oct 28, 2025, 05:32 PM UTC

    A number of detections against ITDR telemetry are experiencing an outage. Engineers are actively investigating.

  2. identified Oct 28, 2025, 05:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 28, 2025, 07:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2025, 10:12 PM UTC

    This incident has been resolved.

Read the full incident report →