Huntress experienced a minor incident on May 2, 2026 affecting Management Portal (huntress.io) and Incident Reports, lasting 4h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Management Portal (huntress.io)Incident Reports
Update timeline
- identified May 02, 2026, 09:22 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 02, 2026, 09:36 PM UTC
We are continuing to work on a fix for this issue.
- identified May 02, 2026, 11:20 PM UTC
We're currently experiencing an issue with our outbound calling provider, which is temporarily preventing our automated incident notification phone calls and voice-based verification/MFA codes from going out. SMS notifications are still being delivered as expected. A workaround has been implemented while we continue to work with the vendor on resolution.
- resolved May 03, 2026, 01:38 AM UTC
This incident has been resolved.