Resolved after 4 hours 15 minutes, affecting Management Portal (huntress.io) and Incident Reports, on May 2, 2026.
We're currently experiencing an issue with our outbound calling provider, which is temporarily preventing our automated incident notification phone calls and voice-based verification/MFA codes from going out. SMS notifications are still being delivered as expected. A workaround has been implemented while we continue to work with the vendor on resolution.
Affected components
Update timeline
- identified May 02, 2026, 09:22 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 02, 2026, 09:36 PM UTC
We are continuing to work on a fix for this issue.
- identified May 02, 2026, 11:20 PM UTC
We're currently experiencing an issue with our outbound calling provider, which is temporarily preventing our automated incident notification phone calls and voice-based verification/MFA codes from going out. SMS notifications are still being delivered as expected. A workaround has been implemented while we continue to work with the vendor on resolution.
- resolved May 03, 2026, 01:38 AM UTC
This incident has been resolved.
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