Huntress incident

Automated Phone Notification Outage

Minor Resolved View vendor source →
Started
May 02, 2026, 09:22 PM UTC
Resolved
May 03, 2026, 01:38 AM UTC
Duration
4h 15m
Detected by Pingoru
May 02, 2026, 09:22 PM UTC

Affected components

Management Portal (huntress.io)Incident Reports

Update timeline

  1. identified May 02, 2026, 09:22 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 02, 2026, 09:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 02, 2026, 11:20 PM UTC

    We're currently experiencing an issue with our outbound calling provider, which is temporarily preventing our automated incident notification phone calls and voice-based verification/MFA codes from going out. SMS notifications are still being delivered as expected. A workaround has been implemented while we continue to work with the vendor on resolution.

  4. resolved May 03, 2026, 01:38 AM UTC

    This incident has been resolved.

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