Huntress incident

Portal Web Errors and Agent Communication Delays

Major Resolved View vendor source →

Huntress experienced a major incident on May 8, 2026 affecting Management Portal (huntress.io) and Huntress Web (huntress.com) and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 12:49 AM UTC
Resolved
May 08, 2026, 02:27 AM UTC
Duration
1h 37m
Detected by Pingoru
May 08, 2026, 12:49 AM UTC

Affected components

Management Portal (huntress.io)Huntress Web (huntress.com)Agent Deployment and CommunicationSecurity Awareness TrainingIncident ReportsITDRSIEM

Update timeline

  1. investigating May 08, 2026, 12:49 AM UTC

    We are currently investigating this issue.

  2. investigating May 08, 2026, 01:24 AM UTC

    Amazon Web Services is experiencing an outage which is impacting our ability to remediate. Investigation is ongoing.

  3. identified May 08, 2026, 02:09 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 08, 2026, 02:10 AM UTC

    We have taken action to mitigate the effects of the AWS outage and are continuing to monitor.

  5. resolved May 08, 2026, 02:27 AM UTC

    We have shifted resources off of the affected AWS zone and are not seeing any further issues.