Huntress incident

Portal Web Errors and Agent Communication Delays

Resolved after 1 hour 37 minutes, affecting Management Portal (huntress.io) and Huntress Web (huntress.com) and 1 more, on May 8, 2026.

resolved May 08, 2026, 02:27 AM UTC

We have shifted resources off of the affected AWS zone and are not seeing any further issues.

Other major vendors with incidents that started within 30 minutes of this one

Started
May 08, 2026, 12:49 AM UTC
Resolved
May 08, 2026, 02:27 AM UTC
Duration
1h 37m
Detected by Pingoru
May 08, 2026, 12:49 AM UTC

Affected components

Management Portal (huntress.io)Huntress Web (huntress.com)Agent Deployment and CommunicationSecurity Awareness TrainingIncident ReportsITDRSIEM

Update timeline

  1. investigating May 08, 2026, 12:49 AM UTC

    We are currently investigating this issue.

  2. investigating May 08, 2026, 01:24 AM UTC

    Amazon Web Services is experiencing an outage which is impacting our ability to remediate. Investigation is ongoing.

  3. identified May 08, 2026, 02:09 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 08, 2026, 02:10 AM UTC

    We have taken action to mitigate the effects of the AWS outage and are continuing to monitor.

  5. resolved May 08, 2026, 02:27 AM UTC

    We have shifted resources off of the affected AWS zone and are not seeing any further issues.

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