Huntress experienced a minor incident on April 25, 2026 affecting Management Portal (huntress.io) and Agent Deployment and Communication and 1 more component, lasting 9h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Management Portal (huntress.io)Agent Deployment and CommunicationIncident ReportsITDRSIEM
Update timeline
- investigating Apr 25, 2026, 02:03 AM UTC
We are currently investigating an issue causing occasional timeouts across services.
- identified Apr 25, 2026, 02:22 AM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 25, 2026, 03:52 AM UTC
We are continuing to work on a fix for this issue, and we're seeing positive changes.
- identified Apr 25, 2026, 08:42 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 25, 2026, 10:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 25, 2026, 12:01 PM UTC
This incident has been resolved.