Huntress incident

Portal Degradation

Resolved after 9 hours 57 minutes, affecting Management Portal (huntress.io) and Agent Deployment and Communication and 1 more, on April 25, 2026.

monitoring Apr 25, 2026, 10:20 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 25, 2026, 02:03 AM UTC
Resolved
Apr 25, 2026, 12:01 PM UTC
Duration
9h 57m
Detected by Pingoru
Apr 25, 2026, 02:03 AM UTC

Affected components

Management Portal (huntress.io)Agent Deployment and CommunicationIncident ReportsITDRSIEM

Update timeline

  1. investigating Apr 25, 2026, 02:03 AM UTC

    We are currently investigating an issue causing occasional timeouts across services.

  2. identified Apr 25, 2026, 02:22 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 25, 2026, 03:52 AM UTC

    We are continuing to work on a fix for this issue, and we're seeing positive changes.

  4. identified Apr 25, 2026, 08:42 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Apr 25, 2026, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 25, 2026, 12:01 PM UTC

    This incident has been resolved.

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