Resolved after 2 hours 28 minutes, affecting Management Portal (huntress.io), on January 29, 2026.
As a temporary mitigation, users attempting to initiate a live chat can press the "tab" key multiple times to access the submit button.
Affected components
Management Portal (huntress.io)
Update timeline
- identified Jan 29, 2026, 02:44 PM UTC
An issue has been identified with an upstream provider that is preventing the submit button from rendering. Staff are actively escalating to the vendor.
- identified Jan 29, 2026, 02:54 PM UTC
As a temporary mitigation, users attempting to initiate a live chat can press the "tab" key multiple times to access the submit button.
- resolved Jan 29, 2026, 05:13 PM UTC
This incident has been resolved.
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