HungerRush incident

"Server Error in Application" message on HUB/RM - please clear cache and restart browser

Resolved after 9 hours 19 minutes, affecting Management Console, on April 27, 2023.

resolved Apr 28, 2023, 12:46 AM UTC

This situation has been resolved. There are some customers who will still have to clear their browser cache and restart their browsers, however, there are no underlying, persistent issues.

Started
Apr 27, 2023, 03:26 PM UTC
Resolved
Apr 28, 2023, 12:46 AM UTC
Duration
9h 19m
Detected by Pingoru
Apr 27, 2023, 03:26 PM UTC

Affected components

Management Console

Update timeline

  1. investigating Apr 27, 2023, 03:26 PM UTC

    We are receiving messages from a subset of customers who are reporting that they are receiving an error message "Server Error in '/' Application" when they attempt to access HUB. The quick corrective action for this situation is to clear your browser's cache and restart your browser.

  2. resolved Apr 28, 2023, 12:46 AM UTC

    This situation has been resolved. There are some customers who will still have to clear their browser cache and restart their browsers, however, there are no underlying, persistent issues.

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