HungerRush incident

Delivery Zone Configuration Loading Issue

Major Resolved View vendor source →

HungerRush experienced a major incident on August 20, 2026 affecting Google Maps, lasting 7h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 02:03 PM UTC
Resolved
Aug 20, 2026, 09:26 PM UTC
Duration
7h 23m
Detected by Pingoru
Aug 20, 2026, 02:03 PM UTC

Affected components

Google Maps

Update timeline

  1. identified Aug 20, 2026, 02:03 PM UTC

    We are aware of an issue preventing customers from accessing the Delivery Zones configuration page in RM/Hub. Affected pages may become stuck on a loading screen and fail to load. Our engineering team has identified the root cause and a fix is currently in review. We expect this to be resolved today and will update this page once deployed. We apologize for the inconvenience and appreciate your patience.

  2. monitoring Aug 20, 2026, 05:28 PM UTC

    A fix has been implemented and we are monitoring the situation.

  3. resolved Aug 20, 2026, 09:26 PM UTC

    This incident has been resolved. Customers can now access the Delivery Zones configuration page in RM/Hub normally. Thank you for your patience.