HungerRush incident
Cloudflare Connectivity Issue Affecting Payment Processing
HungerRush experienced a major incident on September 7, 2026 affecting WorldPay Express (heritage Revention) and WorldPay Integrated Payments (heritage CRS), lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 07, 2026, 07:10 PM UTC
We have identified an issue related to intermittent Cloudflare connectivity that is causing payment processing errors for some customers attempting to run credit card payments. We are monitoring the situation and will provide updates as more information becomes available.
- identified Sep 07, 2026, 07:13 PM UTC
We have identified an issue related to intermittent Cloudflare connectivity that is causing payment processing errors for some customers attempting to run credit card payments. We are monitoring the situation and will provide updates as more information becomes available.
- identified Sep 07, 2026, 07:14 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 07, 2026, 08:20 PM UTC
The issue causing payment processing errors related to intermittent Cloudflare connectivity has been mostly resolved. We are continuing to monitor the situation and will provide updates as needed.
- resolved Sep 07, 2026, 08:59 PM UTC
The issue causing payment processing errors related to intermittent Cloudflare connectivity has been resolved. If you continue to experience payment processing issues, please contact support.