[All Clusters] : Unable to connect to Guest SSID
Timeline · 1 update
- resolved Aug 16, 2026, 05:36 PM UTC
Cert error when connecting to Captive Portal SSID.
HPE Aruba Networking Central had 40 outages in the last 2 years totaling 66h 24m of downtime — averaging 1.6 incidents per month.
There were 40 HPE Aruba Networking Central outages since November 6, 2024 totaling 66h 24m of downtime. Each is summarised below — incident details, duration, and resolution information.
Cert error when connecting to Captive Portal SSID.
We are currently experiencing issues with the AP Monitoring service, affecting its usability in Central. As a result, a subset of APs may incorrectly appear offline in Central while remaining operational in Classic Central. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected Feature: AP Monitoring If you have any questions or concerns, please contact Aruba Technical Support by phone or submit a support case through the Aruba Networking Support Portal (NSP).
We experienced issues with AP Monitoring service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing an issue with the Audit Trail service affecting the display of audit records from the last 24 hours. Audit data older than 24 hours remains available and accessible. Our team is actively investigating and working to restore full functionality as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Audit-trail UI If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced an issue with the Audit Trail service that impacted its usability. Our team identified the root cause and resolved the issue. We have completed our internal validation and confirmed that the service is fully operational. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support by phone or submit a support case through the Aruba Networking Support Portal (NSP).
Users were unable to launch Aruba Central Application across all Cloud clusters
We are currently experiencing issues with WLAN config service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: WLAN profile loading in UI, WLAN Profile Creation Workarounds: None If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced issues with WLAN config service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with Gateway Monitoring service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Gateway Monitoring, including gateway status and other telemetry. Workarounds: None If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing intermittent issues with AP Monitoring service loading data, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: AP Monitoring Workarounds: N/A If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We experienced issues with AP Monitoring service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing an issue with one of our databases that is affecting the application’s ability to retrieve data. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Workarounds: Classic Central can be used as an interim option until Central functionality is restored. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced issues with one of our database affecting applications ability to retrieve data. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing device connectivity issues that are affecting device status update on Aruba Networking Central. These devices would appear offline on Aruba Networking Central though they are physically online. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Device Monitoring, including AP, Switch, Gateway Monitoring Workarounds: None. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are continuing to investigate this issue.
We have identified and addressed the issue. Team is monitoring the system.
This incident has been resolved.
We are currently experiencing issues with the Network Monitoring service, which are affecting its usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Users are unable to access monitoring, configuration, and troubleshooting features at this time. Workarounds: None If you have any questions or concerns, please contact Aruba Technical Support by phone or submit a support case online through the Aruba Networking Support Portal (NSP).
We experienced issues with the Network Monitoring Service, which affected its usability. Our team identified the root cause and has resolved the issue. We have completed our internal validation and confirmed that the system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or submit a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with the Key Management Service, which is affecting its usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected feature: Fast Roaming If you have any questions or concerns, please contact Aruba Technical Support by phone or submit a support case online through the [Aruba Networking Support Portal (NSP)].
We have identified the root cause of the issue that impacted the Key Management Service and have implemented corrective actions. The affected functionality, Fast Roaming, has been restored. Our team is actively monitoring the service to ensure continued stability. If you have any questions or concerns, please contact Aruba Technical Support by phone or submit a support case online through the [Aruba Networking Support Portal (NSP)].
We experienced issues with the Key Management Service, which affected its usability. Our team has identified the root cause and resolved the issue. We have completed internal validation and confirmed that our system is fully operational. We apologize for any inconvenience caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or submit a support case online through the [Aruba Networking Support Portal (NSP)].
We are currently experiencing device connectivity issues that are affecting devices from connecting to Aruba Networking Central. These devices would appear offline on Aruba Networking Central. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Device connection establishment to Aruba Networking Central. Workarounds: None If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced device connectivity issues that are affecting devices from connecting to Aruba Networking Central. These devices appeared offline on Aruba Networking Central. Our team has identified the root cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced device connectivity issues that are affecting devices from connecting to Aruba Networking Central. These devices appeared offline on Aruba Networking Central. Our team has identified the root cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with the CX Switch Monitoring service for a subset of switches, which is affecting its usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected Features: Monitoring & Management If you have any questions or concerns, please contact Aruba Technical Support via phone or submit a support case online through the Aruba Networking Support Portal (NSP).
We recently experienced issues with the CX Switch Monitoring service, which affected its usability. Our team has identified the root cause and resolved the problem. We have completed internal validation and confirmed that the system is fully operational again. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or submit a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with API Gateway service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: API Gateway, including token generation. Workarounds: None. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We recently experienced issues with the API Gateway service that affected its usability. Our team has identified the root cause and successfully resolved the issue. We have completed internal validation and confirmed that the system is now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or by submitting a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with HPE Aruba Networking Central launch, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Monitoring, Reporting, Troubleshooting & Configuration Workarounds: None. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced issues with HPE Aruba Networking Central launch, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with the APIGW service, which are affecting its usability. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Affected features: APIGW, including token generation If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced issues with the APIGW service that affected its usability. Our team has identified the root cause and resolved the issue. We have completed internal validation and confirmed that the system is fully operational again. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support by phone or submit a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with API Gateway service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: API Gateway, including token generation. Workarounds: None. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are continuing to investigate this issue.
We recently experienced issues with the API Gateway service that affected its usability. Our team has identified the root cause and successfully resolved the issue. We have completed internal validation and confirmed that the system is now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or by submitting a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with the VisualRF service that are affecting its usability. Our team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience Affected features: VisualRF, including the ability to load floor plans. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced issues with the VisualRF service that impacted its usability. Our team has identified the root cause and resolved the issue. We have completed internal validation and confirmed that the system is fully operational again. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or by submitting a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with launching Central Application, affecting its usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: All Central applications are inaccessible If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We recently experienced issues with launching the Central Application, which impacted its usability. Our team identified the root cause and has successfully resolved the issue. We have completed internal validation and confirmed that the system is now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience. If you have any questions or concerns, please contact Aruba Technical Support via phone or by submitting a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with Network Monitoring Service service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: All Monitoring, Configuration and Troubleshooting services. Workarounds: None. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced issues with Network Monitoring Service service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are currently observing performance degradation in certain Aruba Central applications, which is impacting their usability. Our technical team is actively working to resolve the issue as quickly as possible Affected features: Multiple Aruba Central applications are operating in a degraded state. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced performance degradation in certain Aruba Central applications, which impacted their usability. Our team identified the root cause and successfully resolved the issue. All affected services are now operating normally, and we are currently monitoring the systems to ensure continued stability. We appreciate your patience and understanding during this time. If you have any questions or concerns, please contact Aruba Technical Support via phone or by submitting a support case online through the Aruba Networking Support Portal (NSP).
We experienced performance degradation in certain Aruba Central applications, which impacted their usability. Our team identified the root cause and successfully resolved the issue. All affected services are now operating normally. We appreciate your patience and understanding during this time. If you have any questions or concerns, please contact Aruba Technical Support via phone or by submitting a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with SDWAN application service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: SDWAN (OTO & ORO) If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced issues with SD-WAN application service, affecting it's usability. Our team has identified the root cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with CX Configuration UI service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: CX Configuration UI If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced issues with CX Configuration UI service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with VisualRF service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: VisualRF, including ability to load floor plans. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We have identified latency when VisualRF service tries to fetch information from it's data store. We will be taking corrective action outside business hours. We apologize for any inconvenience and appreciate your patience. Affected features: VisualRF, including ability to load floor plans. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced issues with VisualRF Service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We are currently experiencing issues with RCS service, affecting it's usability. Our team is working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Affected features: Remote Console Service access is impacted on all devices If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).
We experienced issues with RCS service, affecting it's usability. Our team has identified the root-cause and resolved the issue. We have completed our internal validation and confirmed that our system is fully operational again. We apologize for any inconvenience and appreciate your patience. If you have any questions or concerns, please contact Aruba technical support via phone or a support case online through the Aruba Networking Support Portal (NSP).