Hoxhunt incident

Users unable to earn third star from Hoxhunt simulations

Minor Resolved View vendor source →

Hoxhunt experienced a minor incident on October 16, 2025 affecting Hoxhunt Training, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 10:20 AM UTC
Resolved
Oct 16, 2025, 11:36 AM UTC
Duration
1h 15m
Detected by Pingoru
Oct 16, 2025, 10:20 AM UTC

Affected components

Hoxhunt Training

Update timeline

  1. investigating Oct 16, 2025, 10:20 AM UTC

    Users are currently unable to receive the third star when reporting a Hoxhunt simulation. Additionally, navigating to additional training via the dashboard does not grant the third star as expected. Our team is actively investigating the root cause and working toward a resolution.

  2. identified Oct 16, 2025, 10:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 16, 2025, 11:36 AM UTC

    This issue is now resolved. Users can obtain any missing stars by going to their dashboard at https://game.hoxhunt.com/ and clicking on the simulation emails with the missing third stars in the Activities section. This will open the micro-training and provide them the third star if the training is completed successfully. Apologies for the inconvenience caused!