Hoxhunt incident

Hoxhunt performance issue due to Cloudflare Global Network issues

Minor Resolved View vendor source →

Hoxhunt experienced a minor incident on December 5, 2025 affecting Hoxhunt Training and Hoxhunt Outlook add-in and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 09:06 AM UTC
Resolved
Dec 05, 2025, 09:52 AM UTC
Duration
46m
Detected by Pingoru
Dec 05, 2025, 09:06 AM UTC

Affected components

Hoxhunt TrainingHoxhunt Outlook add-inHoxhunt Google add-onHoxhunt AdminHoxhunt ResponseHoxhunt Insights

Update timeline

  1. identified Dec 05, 2025, 09:06 AM UTC

    There is a current issue at Cloudflare Global Network which may result in slow performance at Hoxhunt or pages not loading with a Cloudflare "Internal Server Error" page. This includes our Knowledge Base at support.hoxhunt.com Source: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

  2. monitoring Dec 05, 2025, 09:20 AM UTC

    Cloudflare has implemented a fix. https://www.cloudflarestatus.com/incidents/l Our Knowledge Base and Support portal at support.hoxhunt.com is available again. We are monitoring the situation.

  3. resolved Dec 05, 2025, 09:52 AM UTC

    Cloudflare has informed the issue is resolved. Cause: "A change made to how Cloudflare's Web Application Firewall parses requests caused Cloudflare's network to be unavailable for several minutes" Source and more information: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We are resolving this incident.