hosting.com incident

Hosting Performance Degradation | s1123.usc1.mysecurecloudhost.com

Major Resolved View vendor source →

hosting.com experienced a major incident on June 29, 2026, lasting 6h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 09:34 AM UTC
Resolved
Jun 29, 2026, 03:51 PM UTC
Duration
6h 16m
Detected by Pingoru
Jun 29, 2026, 09:34 AM UTC

Update timeline

  1. investigating Jun 29, 2026, 09:34 AM UTC

    We have identified some higher than normal traffic on our server s1123.usc1.mysecurecloudhost.com. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.

  2. investigating Jun 29, 2026, 10:55 AM UTC

    Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.

  3. resolved Jun 29, 2026, 03:51 PM UTC

    We've now resolved the incident. Thanks for your patience.