Is hosting.com down?

We are aware of a few customers having intermittent disruptions to our services connected to nl1-vz7517-vm18.a2hosting.com. Our infrastructure team are working on this as a priority to resolve this matter.   If you need any assistance in the immediate, please reach out to our support team.

We've now resolved the incident and connected services should function normally. Thanks for your patience.

We are aware that some customers may be temporarily unable to log in to WHM/cPanel due to a system update. Access via ports 2083/2087 is currently unavailable while this work is carried out. Please note that websites and emails remain fully operational and online. Our infrastructure team are working to restore full access as quickly as possible. We appreciate your patience and will update you as soon as normal access resumes. If you need any urgent assistance, please reach out to us.

The root cause of this incident has been identified as an issue originating from cPanel and is outside of our direct control. It has impacted cPanel users globally across all vendors. cPanel have released a patch to address the problem, and our team is actively applying this update across affected systems as a Priority 1 task. We are continuing to make steady progress toward full resolution. Importantly, your website availability and core services remain fully operational. This issue is limited to cPanel access only. Sending and receiving emails, as well as website functionality, should continue to operate normally during this time. We are here to help you through this and will continue to provide updates as progress is made and will confirm once full access has been fully restored. Thank you for your patience and understanding while we work closely with our upstream provider to resolve this matter.

Patches are currently being deployed across our servers and affected systems, and access to cPanel is beginning to recover. Login functionality has already returned to normal for some customers. While some clients may still experience login issues, we encourage you to reach out to our friendly support team for assistance. We’d like to reassure you that website availability, as well as services such as DNS and email, remain active and are operating as expected. Thank you again for your patience. If you have any questions or need support, our team is available 24/7—please don’t hesitate to get in touch

We've now resolved the incident. Thanks for your patience.

We have identified some higher than normal traffic on one of our server s9513.fra1.stableserver.net. Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.

We have identified a service disruption affecting the server az1-vz7517-vm111.a2hosting.com. Our monitoring systems show that the server is currently unresponsive, impacting multiple services hosted on this node. Our team is already working on a solution.

We've now resolved the incident. Thanks for your patience.