hosting.com Outage History
hosting.com is up right nowPingoru has recorded 218 incidents for hosting.com: 218 in the last 12 months and 93 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 27 | 451 of 720 (63%) |
| May 2026 | 29 | 341 of 744 (46%) |
| June 2026 | 32 | 448 of 720 (62%) |
| July 2026 | 23 | 174 of 744 (23%) |
| August 2026 | 48 | 255 of 744 (34%) |
| September 2026 | 34 | 268 of 720 (37%) |
| October 2026 | 16 | 143 of 744 (19%) |
| November 2026 | 0 | 0 of 31 (0%) |
Incidents, newest first
Minor October 29, 2026 Performance latency | s2963.sgp1.stableserver.net 46m
Started Oct 29, 2026, 03:49 PM UTC· resolved Oct 29, 2026, 04:35 PM UTC
- investigating Oct 29, 2026, 03:49 PM UTC
We are aware of a few customers having intermittent disruptions to services connected to server s2963.sgp1.stableserver.net. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please contact our team as soon as possible.
- resolved Oct 29, 2026, 04:35 PM UTC
We would like to give the update that all network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor October 29, 2026 Windows Maintenance 1d 18h
Started Oct 29, 2026, 11:16 AM UTC· resolved Oct 31, 2026, 05:41 AM UTC
- investigating Oct 29, 2026, 11:16 AM UTC
As part of our commitment to continually improve our systems and services, we will be performing routine maintenance on our windows servers. There will be a brief period of maintenance in order to apply security updates for these platforms. You may experience temporary interruptions during these times, after the maintenance period has ended, your service will resume as normal. If you have further questions on the maintanance, please don't hesitate to contact us.
- resolved Oct 31, 2026, 05:41 AM UTC
After a careful monitoring period, we would like to give the update that the maintenance period has ended and systems functionality has returned to normal. If you have any questions or need support with your services, please don't hesitate to get in contact.
Minor October 29, 2026 Hosting Performance Degradation | s5529.usc1.stableserver.net 7h 51m
Started Oct 29, 2026, 07:40 AM UTC· resolved Oct 29, 2026, 03:31 PM UTC
- investigating Oct 29, 2026, 07:40 AM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s5529.usc1.stableserver.net Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- monitoring Oct 29, 2026, 09:50 AM UTC
Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Oct 29, 2026, 03:31 PM UTC
We would like to give the update that all network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor October 25, 2026 Hosting Performance Degradation - s3559.usc1.stableserver.net 10h 42m
Started Oct 25, 2026, 05:23 AM UTC· resolved Oct 25, 2026, 04:05 PM UTC
- investigating Oct 25, 2026, 07:47 AM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s3559.usc1.stableserver.net. Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- monitoring Oct 25, 2026, 07:58 AM UTC
Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Oct 25, 2026, 04:05 PM UTC
We would like to give the update that all network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor October 24, 2026 Hosting Performance Degradation - s918.lon1.mysecurecloudhost.com 3h
Started Oct 24, 2026, 12:44 PM UTC· resolved Oct 24, 2026, 03:44 PM UTC
- investigating Oct 24, 2026, 12:44 PM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s918.lon1.mysecurecloudhost.com. Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- monitoring Oct 24, 2026, 12:56 PM UTC
Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Oct 24, 2026, 03:44 PM UTC
We would like to give the update that all network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor October 24, 2026 MySQL Server Issue 4h 4m
Started Oct 24, 2026, 06:45 AM UTC· resolved Oct 24, 2026, 10:49 AM UTC
- investigating Oct 24, 2026, 06:45 AM UTC
We are aware that customers across multiple servers may currently experience MySQL service disruptions due to disk space issues following a system update. MySQL services may be temporarily unavailable on the affected servers while our Infrastructure team works to address the issue. Affected System(s): nl1-tr100.a2hosting.com nl1-cl9-atr1.a2hosting.com nl1-cl9-ats3.a2hosting.com sg1-cl9-ats3.a2hosting.com nl1-ts111.a2hosting.com mi3-tr106.a2hosting.com mi3-ss108.a2hosting.com mi3-ss53.a2hosting.com az1-cl9-ats1.a2hosting.com mi3-cl8-its2.a2hosting.com az1-cl9-ats2.a2hosting.com az1-cl9-its1.a2hosting.com mi3-cl9-ats5.a2hosting.com mi3-cl9-ats4.a2hosting.com mi3-cl9-ats6.a2hosting.com mi3-cl9-its1.a2hosting.com mi3-cl9-its4.a2hosting.com We’ll provide another update as soon as more information becomes available. If you need assistance in the meantime, please reach out to our support team.
- monitoring Oct 24, 2026, 06:51 AM UTC
Our Infrastructure team has restored MySQL services across the affected servers. MySQL services should now be operational. We are actively monitoring the situation to ensure service stability and will provide further updates if needed. We appreciate your patience during this time.
- resolved Oct 24, 2026, 10:49 AM UTC
Our Infrastructure team have confirmed that the MySQL services issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused. If you have further issues please don't hesitate to reach out to us.
Minor October 24, 2026 MySQL Server Issue - nl1-cl9-atr1.a2hosting.com 4h 44m
Started Oct 24, 2026, 06:10 AM UTC· resolved Oct 24, 2026, 10:54 AM UTC
- investigating Oct 24, 2026, 06:10 AM UTC
We are aware that some customers under server nl1-cl9-atr1.a2hosting.com may currently be experiencing issues accessing MySQL services. Our Infrastructure team is actively investigating the issue and working to restore full service functionality as quickly as possible. We’ll provide another update as soon as more information becomes available. If you need assistance in the meantime, please reach out to our support team.
- investigating Oct 24, 2026, 08:47 AM UTC
We would like to keep you updated with a notice that the infrastructure team is still working on this issue. We will update this status page as soon as we are able to. We appreciate your patience during this time. If you have any questions or need any urgent assistance with your services, please reach out to us.
- resolved Oct 24, 2026, 10:54 AM UTC
Our Infrastructure team have confirmed that the MySQL services issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused. If you have further issues please don't hesitate to reach out to us.
Minor October 23, 2026 Hosting Performance Degradation 18h 23m
Started Oct 23, 2026, 09:21 PM UTC· resolved Oct 24, 2026, 03:44 PM UTC
- investigating Oct 23, 2026, 09:21 PM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher-than-normal internet traffic to server s9789.usc1.stableserver.net. Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- investigating Oct 24, 2026, 07:20 AM UTC
We would like to keep you updated with a notice that the infrastructure team is still working on this issue. We will update this status page as soon as we are able to. We appreciate your patience during this time. If you have any questions or need any urgent assistance with your services, please reach out to us.
- monitoring Oct 24, 2026, 10:31 AM UTC
Our Technicians have implemented a fix and are seeing functionality return to normal. We will continue to monitor to ensure this is fully resolved.
- resolved Oct 24, 2026, 03:44 PM UTC
Our technicians have confirmed that the issue connected to server s9789.usc1.stableserver.net has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused. If you have further issues please don't hesitate to reach out to us.
Minor October 23, 2026 Hosting Performance Degradation 4h 24m
Started Oct 23, 2026, 12:06 AM UTC· resolved Oct 23, 2026, 04:30 AM UTC
- identified Oct 23, 2026, 12:06 AM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s1048.use1.mysecurecloudhost.com. Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- monitoring Oct 23, 2026, 12:12 AM UTC
Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Oct 23, 2026, 04:30 AM UTC
We would like to give the update that network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor October 21, 2026 Hosting Performance Degradation | nl1-ts102.a2hosting.com 6h 57m
Started Oct 21, 2026, 07:24 AM UTC· resolved Oct 21, 2026, 02:21 PM UTC
- monitoring Oct 21, 2026, 07:24 AM UTC
We recently experienced an unusually high traffic on the server nl1-ts102.a2hosting.com. To mitigate the issue, our infrastructure team perform an IP Split. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Oct 21, 2026, 02:21 PM UTC
We would like to give the update that all network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor October 21, 2026 PHP Update 1d 16h
Started Oct 21, 2026, 07:01 AM UTC· resolved Oct 22, 2026, 11:02 PM UTC
- investigating Oct 21, 2026, 07:01 AM UTC
We will be performing a PHP-related service update that requires a brief maintenance period to complete the necessary security checks. You may experience temporary interruptions during these times, after the maintenance period has ended, your service will resume as normal. If you have further questions on the maintanance, please don't hesitate to contact us.
- investigating Oct 21, 2026, 03:05 PM UTC
The PHP-related service update is still ongoing as our team continues working through the necessary maintenance and security checks. We appreciate your patience during this time. If you have questions or inquiries, please contact us anytime!
- monitoring Oct 21, 2026, 10:06 PM UTC
Patches from upstream vendors have been released and are currently being deployed across the fleet in rolling waves. Our technical team is monitoring system stability throughout the rollout.
- monitoring Oct 22, 2026, 09:09 AM UTC
We are continuing to deploy upstream security patches across our hosting platforms. Please note that in some cases, vendors backported these urgent fixes to the current version, meaning the PHP version number may not have changed. You can confirm the patch status by checking the output of phpinfo() - the build date will display as Oct 21st. Please review the updated guidance below for your specific environment. cPanel/Plesk shared hosting customers and managed cPanel/Plesk servers: Patches are being rolled out by our team for all PHP versions from 5.2 and above. You do not need to take any action. If you use PHP 8.3 or older on any of your websites: We strongly recommend you update to use a version of PHP that is currently supported, which is currently 8.4+. Enhance/Control panel customers: Patches are installed for all versions, from PHP7.4+. Please note the panel does not support older versions. As this is a newer platform, all websites default to at least PHP 8.2, which is patched. Self-managed servers: If you operate your own VPS, please ensure you have applied all vendor updates. If you use Cloudlinux you can verify package updates via the RPM changelog: rpm -q --changelog alt-php85-common | grep CVE-2026 - CVE-2026-109618: do not bail out from inside the memory manager; allocation - CVE-2026-109619: clear stale request globals at shutdown so a bailout cannot If you use cPanel with ea-php (ie, you do not run Cloudlinux), please ensure you have applied the latest EasyApache updates listed at https://docs.cpanel.net/changelogs/easyapache-4-change-log-25/ If you use a different operating system, please check with your vendor.
- resolved Oct 22, 2026, 11:02 PM UTC
The PHP-related service update has been completed successfully. The maintenance period has concluded, and services are now operating normally. Our team has completed the necessary checks, and no further interruptions are expected at this time. If you have any questions or experience any concerns, please don't hesitate to contact us.
Minor October 17, 2026 Hosting Performance Degradation 18m
Started Oct 17, 2026, 01:17 AM UTC· resolved Oct 17, 2026, 01:35 AM UTC
- investigating Oct 17, 2026, 01:17 AM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server nl1-vz7517-vu11.a2hosting.com Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- resolved Oct 17, 2026, 01:35 AM UTC
We would like to give the update that all network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor October 13, 2026 Hosting Performance Degradation 3h 46m
Started Oct 13, 2026, 05:10 AM UTC· resolved Oct 13, 2026, 08:56 AM UTC
- identified Oct 13, 2026, 05:10 AM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s5531.usc1.stableserver.net. Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- monitoring Oct 13, 2026, 05:25 AM UTC
Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address for some users to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Oct 13, 2026, 08:56 AM UTC
We would like to give the update that all network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor October 6, 2026 Hosting Performance Degradation 1h 18m
Started Oct 06, 2026, 03:47 PM UTC· resolved Oct 06, 2026, 05:05 PM UTC
- investigating Oct 06, 2026, 03:47 PM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server sg1-sr1.a2hosting.com Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- resolved Oct 06, 2026, 05:05 PM UTC
We would like to give the update that all network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor October 3, 2026 Hosting Performance Degradation - s826.lon1.mysecurecloudhost.com 8h 33m
Started Oct 03, 2026, 05:24 AM UTC· resolved Oct 03, 2026, 01:57 PM UTC
- investigating Oct 03, 2026, 05:24 AM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s826.lon1.mysecurecloudhost.com. Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- monitoring Oct 03, 2026, 06:05 AM UTC
Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Oct 03, 2026, 01:57 PM UTC
We would like to give the update that all network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor October 1, 2026 Windows Server Updates 19m
Started Oct 01, 2026, 04:31 PM UTC· resolved Oct 01, 2026, 04:50 PM UTC
- identified Oct 01, 2026, 04:31 PM UTC
We are currently performing Windows updates across a number of shared and private Windows servers. During this maintenance, some servers and services may be temporarily unavailable while updates are applied and systems are restarted. The updates are nearing completion, and services will return to normal as each server completes the maintenance process. We will provide a further update once the maintenance has been completed.
- resolved Oct 01, 2026, 04:50 PM UTC
The scheduled Windows updates across affected shared and private Windows servers have now been completed. All related maintenance is finished, and services are operating normally. Thank you for your patience while this work was carried out.
Minor September 30, 2026 Hosting Performance Degradation s917.lon1.mysecurecloudhost.com 12h 9m
Started Sep 30, 2026, 09:26 PM UTC· resolved Oct 01, 2026, 09:35 AM UTC
- investigating Sep 30, 2026, 09:26 PM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s917.lon1.mysecurecloudhost.com Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- monitoring Sep 30, 2026, 10:40 PM UTC
We have identified the cause of the intermittent disruptions affecting services on s917.lon1.mysecurecloudhost.com, and the issue has now been resolved. Our infrastructure team will continue to monitor the server closely to ensure service stability. We appreciate your patience and understanding while we worked to resolve this issue.
- resolved Oct 01, 2026, 09:35 AM UTC
We would like to give the update that all network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor September 29, 2026 Hosting Performance Degradation - s4411.lon1.stableserver.net 10h 17m
Started Sep 29, 2026, 11:59 AM UTC· resolved Sep 29, 2026, 10:16 PM UTC
- investigating Sep 29, 2026, 11:59 AM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s4411.lon1.stableserver.net. Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- monitoring Sep 29, 2026, 12:31 PM UTC
Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Sep 29, 2026, 10:16 PM UTC
We would like to give the update that network and server loads are at normal levels and services are stable. If you have any questions or need any further assistance with your services, please reach out to us.
Minor September 27, 2026 Hosting Performance Degradation 4h 52m
Started Sep 27, 2026, 11:54 PM UTC· resolved Sep 28, 2026, 04:46 AM UTC
- identified Sep 27, 2026, 11:54 PM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s1026.use1.mysecurecloudhost.com. Hosting and website services might be briefly unavailable for some users. Our infrastructure team are currently investigating and working on a fix as a priority.
- monitoring Sep 28, 2026, 12:11 AM UTC
Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible for some users. For clients using our name servers, no action should be required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Sep 28, 2026, 04:46 AM UTC
We would like to give the update that network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor September 25, 2026 Hosting Issue - Identified nl1-tr103.a2hosting.com 1h 12m
Started Sep 25, 2026, 04:18 PM UTC· resolved Sep 25, 2026, 05:30 PM UTC
- identified Sep 25, 2026, 04:18 PM UTC
We are aware of a few customers having intermittent disruptions to Hosting services due to nl1-tr103.a2hosting.com issues. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please contact our team as soon as possible.
- resolved Sep 25, 2026, 05:30 PM UTC
Our technicians have confirmed that the Loading issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused. If you have further issues please don't hesitate to reach out to us.
Minor September 23, 2026 Hosting Performance Degradation - s17446.use2.stableserver.net 11h 59m
Started Sep 23, 2026, 06:20 PM UTC· resolved Sep 24, 2026, 06:19 AM UTC
- investigating Sep 23, 2026, 06:20 PM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s17446.use2.stableserver.net Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- monitoring Sep 23, 2026, 07:09 PM UTC
Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Sep 24, 2026, 06:19 AM UTC
We would like to give the update that network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor September 23, 2026 Hosting Performance Degradation 15h 12m
Started Sep 23, 2026, 03:07 PM UTC· resolved Sep 24, 2026, 06:19 AM UTC
- investigating Sep 23, 2026, 03:07 PM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s4936.fra1.stableserver.net. Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- monitoring Sep 23, 2026, 03:40 PM UTC
Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Sep 24, 2026, 06:19 AM UTC
We would like to give the update that network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor September 23, 2026 Hosting Issue - Identified - mi3-cl8-its1.a2hosting.com 2m
Started Sep 23, 2026, 10:42 AM UTC· resolved Sep 23, 2026, 10:44 AM UTC
- investigating Sep 23, 2026, 10:42 AM UTC
We are aware of a few customers having intermittent disruptions to services connected to mi3-cl8-its1.a2hosting.com. Our infrastructure team are working on this as a priority to resolve this matter. If you need any assistance in the immediate, please contact our team as soon as possible.
- resolved Sep 23, 2026, 10:44 AM UTC
Our technicians have confirmed that the mi3-cl8-its1.a2hosting.com server issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused. If you have further issues please don't hesitate to reach out to us.
Minor September 22, 2026 Hosting Performance Degradation 59m
Started Sep 22, 2026, 06:09 PM UTC· resolved Sep 22, 2026, 07:08 PM UTC
- investigating Sep 22, 2026, 06:09 PM UTC
We are currently investigating an issue affecting az1-ts3.a2hosting.com. Customers hosted on this server may experience intermittent service disruptions. Our infrastructure team are currently investigating and working on a fix as a priority.
- resolved Sep 22, 2026, 07:08 PM UTC
The issue affecting az1-ts3.a2hosting.com has been resolved, and all services are operating normally. We appreciate your patience while our team worked to restore service. If you have any questions or need any urgent assistance with your services, please reach out to us.
Minor September 21, 2026 Hosting Performance Degradation 3h 42m
Started Sep 21, 2026, 04:57 PM UTC· resolved Sep 21, 2026, 08:39 PM UTC
- investigating Sep 21, 2026, 04:57 PM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s1123.usc1.mysecurecloudhost.com Hosting and website services might be briefly unavailable. Our infrastructure team are currently investigating and working on a fix as a priority.
- monitoring Sep 21, 2026, 05:15 PM UTC
Following our diagnosis and troubleshooting, our Infrastructure Team has changed the IP address to restore functionality as quickly as possible. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. We have also sent an email to affected clients with further instructions. While we are seeing services return to normal, we will continue to monitor the situation to ensure everything remains stable. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Sep 21, 2026, 08:39 PM UTC
We would like to give the update that all network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.