hosting.com Outage History

hosting.com degraded · 1 active incident View live status →

hosting.com had 94 outages in the last 2 years totaling 290h 30m of downtime — averaging 3.9 incidents per month.

There were 94 hosting.com outages since March 28, 2026 totaling 290h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hosting.com

Major July 5, 2026

Hosting Performance Degradation | s1043.use1.mysecurecloudhost.com

Detected by Pingoru
Jul 05, 2026, 06:20 PM UTC
Resolved
Jul 06, 2026, 01:33 AM UTC
Duration
7h 12m
Timeline · 3 updates
  1. investigating Jul 05, 2026, 06:20 PM UTC

    We have identified some higher than normal traffic on our server s1043.use1.mysecurecloudhost.com Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.

  2. investigating Jul 05, 2026, 06:37 PM UTC

    Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.

  3. resolved Jul 06, 2026, 01:33 AM UTC

    We would like to give the update that all network and services are stable. If you have any questions or need any assistance with your services, please reach out to us. We would like to thank you for your patience during this time.

Read the full incident report →

Major July 4, 2026

Hosting Performance Degradation | s1026.use1.mysecurecloudhost.com

Detected by Pingoru
Jul 04, 2026, 06:51 PM UTC
Resolved
Jul 04, 2026, 10:50 PM UTC
Duration
3h 59m
Timeline · 3 updates
  1. investigating Jul 04, 2026, 06:51 PM UTC

    We have identified some higher than normal traffic on our server s1026.use1.mysecurecloudhost.com. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.

  2. investigating Jul 04, 2026, 07:41 PM UTC

    Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.

  3. resolved Jul 04, 2026, 10:50 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major July 1, 2026

Hosting Performance Issue - s941.lon1.mysecurecloudhost.com

Detected by Pingoru
Jul 01, 2026, 04:57 PM UTC
Resolved
Jul 02, 2026, 02:17 AM UTC
Duration
9h 19m
Timeline · 1 update
  1. resolved Jul 02, 2026, 02:17 AM UTC

    We would like to give the final update that the effected services are stable. If you have any questions or need any assistance with your services, please reach out to us. We would like to thank you for your patience during this time.

Read the full incident report →

Major June 29, 2026

Hosting Performance Degradation | s1123.usc1.mysecurecloudhost.com

Detected by Pingoru
Jun 29, 2026, 09:34 AM UTC
Resolved
Jun 29, 2026, 03:51 PM UTC
Duration
6h 16m
Timeline · 3 updates
  1. investigating Jun 29, 2026, 09:34 AM UTC

    We have identified some higher than normal traffic on our server s1123.usc1.mysecurecloudhost.com. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.

  2. investigating Jun 29, 2026, 10:55 AM UTC

    Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.

  3. resolved Jun 29, 2026, 03:51 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major June 28, 2026

Portal Service Management Issues

Detected by Pingoru
Jun 28, 2026, 06:14 PM UTC
Resolved
Jun 28, 2026, 06:34 PM UTC
Duration
20m
Timeline · 1 update
  1. resolved Jun 28, 2026, 09:48 PM UTC

    Earlier today, we experienced an issue affecting the Portal (Upmind), where some customers encountered WHM API connection errors when attempting to manage their hosting services. During the incident, customers may have been unable to perform certain management actions through the Portal. The issue was limited to Portal management functionality, and there was no evidence of impact to the underlying hosting services themselves. The issue has now been resolved, and Portal functionality has been fully restored. We apologise for any inconvenience caused and appreciate your patience while our team investigated and resolved the issue. Incident Start (UTC): 12:14 UTC Incident Resolved (UTC): 12:43 UTC

Read the full incident report →

Major June 27, 2026

Hosting Performance Degradation | s9257.lon1.stableserver.net

Detected by Pingoru
Jun 27, 2026, 06:06 PM UTC
Resolved
Jun 27, 2026, 07:06 PM UTC
Duration
1h
Timeline · 1 update
  1. resolved Jun 28, 2026, 06:06 AM UTC

    We have identified some higher-than-normal traffic on our server s9257.lon1.stableserver.net. Due to this, our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.

Read the full incident report →

Major June 27, 2026

Hosting Performance Degradation | sg1-sr4.supercp.com

Detected by Pingoru
Jun 27, 2026, 12:37 PM UTC
Resolved
Jun 27, 2026, 01:40 PM UTC
Duration
1h 2m
Timeline · 2 updates
  1. investigating Jun 27, 2026, 12:37 PM UTC

    We have identified some higher than normal traffic on our server sg1-sr4.supercp.com. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.

  2. resolved Jun 27, 2026, 01:40 PM UTC

    Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.

Read the full incident report →

Major June 27, 2026

Hosting Performance Degradation | s882.use1.mysecurecloudhost.com

Detected by Pingoru
Jun 27, 2026, 08:26 AM UTC
Resolved
Jun 27, 2026, 09:48 AM UTC
Duration
1h 21m
Timeline · 2 updates
  1. investigating Jun 27, 2026, 08:26 AM UTC

    We have identified some higher than normal traffic on our server s882.use1.mysecurecloudhost.com. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.

  2. resolved Jun 27, 2026, 09:48 AM UTC

    Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.

Read the full incident report →

Major June 27, 2026

Hosting Performance Degradation | sg1-cl8-ats1.a2hosting.com

Detected by Pingoru
Jun 27, 2026, 08:18 AM UTC
Resolved
Jun 27, 2026, 02:59 PM UTC
Duration
6h 41m
Timeline · 3 updates
  1. investigating Jun 27, 2026, 08:18 AM UTC

    We have identified some higher than normal traffic on our server sg1-cl8-ats1.a2hosting.com. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.

  2. investigating Jun 27, 2026, 09:35 AM UTC

    Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.

  3. resolved Jun 27, 2026, 02:59 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major June 26, 2026

Server latency | s1300.sgp1.mysecurecloudhost.com

Detected by Pingoru
Jun 26, 2026, 09:57 AM UTC
Resolved
Jun 29, 2026, 06:16 AM UTC
Duration
2d 20h
Timeline · 3 updates
  1. investigating Jun 27, 2026, 08:14 AM UTC

    We are continuing to actively mitigate the issue affecting services hosted on s1300.sgp1.mysecurecloudhost.com. Some customers with hosting and website services may still experience intermittent accessibility issues while mitigation efforts remain in progress. Our Infrastructure Team is treating this as a priority and is closely monitoring the server while working toward a full resolution. We appreciate your patience and understanding and will provide further updates as soon as more information becomes available.

  2. investigating Jun 28, 2026, 10:44 AM UTC

    We are observing improvements in overall service stability and our team is still actively working on the affected server. Some customers may still experience intermittent accessibility issues as these final mitigation efforts continue. Please rest assured that resolving this remains our highest priority. We sincerely appreciate your patience and understanding throughout this process.

  3. resolved Jun 29, 2026, 06:16 AM UTC

    We would like to give the update that all network and services are stable. If you have any questions or need any assistance with your services, please reach out to us. We would like to thank you for your patience during this time.

Read the full incident report →

Major June 25, 2026

KWE limited support availability

Detected by Pingoru
Jun 25, 2026, 06:08 AM UTC
Resolved
Jun 26, 2026, 05:22 AM UTC
Duration
23h 13m
Timeline · 2 updates
  1. investigating Jun 25, 2026, 06:08 AM UTC

    Please be advised that our Kenyan Support Team will be limited today due to planned demonstrations for safety reasons During this time, clients may experience slightly longer-than-usual response times through our support channels. We sincerely appreciate your patience and understanding while we complete this internal event.

  2. resolved Jun 26, 2026, 05:22 AM UTC

    Our support team is back online and functioning as normal. We would like to thank you for your patience during this time. Please don't hesitate to contact us if you have any questions or need assistance with your services.

Read the full incident report →

Major June 25, 2026

Knowledge Base Temporarily Unavailable

Detected by Pingoru
Jun 25, 2026, 01:13 AM UTC
Resolved
Jun 25, 2026, 01:54 AM UTC
Duration
41m
Timeline · 1 update
  1. resolved Jun 25, 2026, 01:54 AM UTC

    Our technicians have confirmed that the issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution. If you have further issues please don't hesitate to contact us.

Read the full incident report →

Major June 23, 2026

Server Incident Report - s10863.mex1.stableserver.net

Detected by Pingoru
Jun 23, 2026, 09:43 PM UTC
Resolved
Jun 25, 2026, 01:39 AM UTC
Duration
1d 3h
Timeline · 3 updates
  1. investigating Jun 23, 2026, 09:43 PM UTC

    We have identified some higher than normal traffic on server s10863.mex1.stableserver.net Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team has investigated and implemented a fix, and we are seeing functionality return to normal. Please keep an eye on your contact email address if you have been impacted, as there may be action required. If you have any questions, please don’t hesitate to contact us.

  2. investigating Jun 23, 2026, 09:49 PM UTC

    Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.

  3. resolved Jun 25, 2026, 01:39 AM UTC

    We would like to give the update that all network and services are stable. If you have any questions or need any assistance with your services, please reach out to us. We would like to thank you for your patience during this time.

Read the full incident report →

Major June 22, 2026

Hosting Performance Degradation - s1179.can1.mysecurecloudhost.com

Detected by Pingoru
Jun 22, 2026, 11:45 AM UTC
Resolved
Jun 23, 2026, 12:00 AM UTC
Duration
12h 15m
Timeline · 1 update
  1. resolved Jun 23, 2026, 12:00 AM UTC

    We would like to give the update that the network and services are stable. We would like to thank you again for your patience during this time, if you have any questions or need any assistance with your services, please contact us.

Read the full incident report →

Major June 22, 2026

Hosting Performance Degradation - s1300.sgp1.mysecurecloudhost.com

Detected by Pingoru
Jun 22, 2026, 09:20 AM UTC
Resolved
Jun 25, 2026, 01:39 AM UTC
Duration
2d 16h
Timeline · 2 updates
  1. investigating Jun 23, 2026, 09:06 PM UTC

    Our team applied a fix to mitigate the traffic. We are now in the process of finding the root cause of the high traffic to stabilize the server. We appreciate your patience during this time.

  2. resolved Jun 25, 2026, 01:39 AM UTC

    We would like to give the update that all network and services are stable. If you have any questions or need any assistance with your services, please reach out to us. We would like to thank you for your patience during this time.

Read the full incident report →

Major June 19, 2026

Service disruption affecting database services - s1103.usc1.mysecurecloudhost.com

Detected by Pingoru
Jun 19, 2026, 01:53 PM UTC
Resolved
Jun 19, 2026, 02:41 PM UTC
Duration
48m
Timeline · 1 update
  1. resolved Jun 20, 2026, 03:46 AM UTC

    We have experienced an issue affecting SQL services on s1103.usc1.mysecurecloudhost.com. Our team actively worked to restore services as quickly as possible. All services are now stable and should work normally. Thanks for your patience.

Read the full incident report →

Major June 17, 2026

Hosting Performance Degradation - Server s1058.use1.mysecurecloudhost.com

Detected by Pingoru
Jun 17, 2026, 09:20 PM UTC
Resolved
Jun 18, 2026, 10:53 PM UTC
Duration
1d 1h
Timeline · 1 update
  1. resolved Jun 18, 2026, 10:53 PM UTC

    We would like to give the update that all network and services are stable. We would like to thank you for your patience during this time. If you have any questions or need any assistance with your services, please reach out to us.

Read the full incident report →