hosting.com incident
Hosting Performance Degradation | sg1-sr4.supercp.com
hosting.com experienced a major incident on June 27, 2026, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 27, 2026, 12:37 PM UTC
We have identified some higher than normal traffic on our server sg1-sr4.supercp.com. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.
- resolved Jun 27, 2026, 01:40 PM UTC
Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.