Resolved after 7 hours 45 minutes, on August 5, 2026.
We would like to give the update that network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
Update timeline
- monitoring Aug 05, 2026, 10:17 PM UTC
We are aware of a few customers experiencing some intermittent disruptions to their services due to higher than normal internet traffic to server s1300.sgp1.mysecurecloudhost.com. Our team has already implemented a fix. For clients using our name servers, no action is required. However, for clients using external name servers, please manually update the DNS records for your affected domains. You can find the new IP address by logging in to your hosting account. If you are still experiencing any difficulties or would like to confirm whether your services are affected, please don't hesitate to contact us.
- resolved Aug 06, 2026, 06:02 AM UTC
We would like to give the update that network and server loads are at normal levels and services are stable. If you have any questions or need any urgent assistance with your services, please reach out to us.
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