hosting.com incident

Hosting Performance Degradation | s1043.use1.mysecurecloudhost.com

Major Resolved View vendor source →

hosting.com experienced a major incident on July 5, 2026, lasting 7h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2026, 06:20 PM UTC
Resolved
Jul 06, 2026, 01:33 AM UTC
Duration
7h 12m
Detected by Pingoru
Jul 05, 2026, 06:20 PM UTC

Update timeline

  1. investigating Jul 05, 2026, 06:20 PM UTC

    We have identified some higher than normal traffic on our server s1043.use1.mysecurecloudhost.com Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.

  2. investigating Jul 05, 2026, 06:37 PM UTC

    Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. Thank you for understanding.

  3. resolved Jul 06, 2026, 01:33 AM UTC

    We would like to give the update that all network and services are stable. If you have any questions or need any assistance with your services, please reach out to us. We would like to thank you for your patience during this time.