Hosting UK incident

Migration of Liberty, Alpha and Bell.

Resolved after 5 hours 39 minutes, on February 26, 2020.

resolved Feb 26, 2020, 04:09 PM UTC

The migration of Liberty, Alpha and Bell is now complete. If you spot any problems with your hosting please raise a ticket and we will check this for you. Thank you for your patience.

Started
Feb 26, 2020, 10:30 AM UTC
Resolved
Feb 26, 2020, 04:09 PM UTC
Duration
5h 39m
Detected by Pingoru
Feb 26, 2020, 10:30 AM UTC

Update timeline

  1. investigating Feb 26, 2020, 10:30 AM UTC

    Today we performing the migration of Liberty.xssl.net, Alpha.xssl.net and Bell.xssl.net. This migration will start with Liberty.xssl.net at 10:30am and we expect to be finished by 12:30pm. Updates will be posted as these are progressed.

  2. investigating Feb 26, 2020, 10:35 AM UTC

    The services on liberty.xssl.net have stopped and the migration has begun. Updates will be provided as this is progressed.

  3. investigating Feb 26, 2020, 12:37 PM UTC

    The Sync has finished and we are currently adding IPs to the new Host. The services should be back up shortly for Liberty.xssl.net

  4. investigating Feb 26, 2020, 12:41 PM UTC

    The Migration of Liberty.xssl.net is now finished. We have now started the migration of Alpha.xssl.net. Services on the Alpha server have been stopped and the sync has started.

  5. investigating Feb 26, 2020, 01:54 PM UTC

    The migration of Alpha.xssl.net has finished. The New IPs are on the server and services should now be running.

  6. investigating Feb 26, 2020, 01:59 PM UTC

    The migration of bell.xssl.net has now started, services have stopped and data is being transferred. We expect this to take 2 hours so the expected time of completion is 4pm.

  7. resolved Feb 26, 2020, 04:09 PM UTC

    The migration of Liberty, Alpha and Bell is now complete. If you spot any problems with your hosting please raise a ticket and we will check this for you. Thank you for your patience.

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