Hosting UK Outage History

We are currently aware of an issue affecting customers using BitNinja services. Services are currently offline due to an unknown issue with the bitninja-3.17.4-1.el8.x86_64 package. BitNinja are actively investigating the cause of the issue. . We are continuing to work with BitNinja and will provide a further update as soon as a full resolution is available. We apologise for any inconvenience caused and thank you for your patience while this is being investigated.

We are still waiting for an update from BitNinja on this. We will be back in touch with an update around 12 PM BST.

We are aware of an issue on enterprise.terrassl.net. We have our senior engineers currently looking into the issue. We will be back in touch as soon as we have updated on this. We apologise for any inconvenience caused here.

We need to carry out emergency maintenance on one of our Proxmox nodes, which hosts secondary DNS services for HostingUK, MyHostCP and QuickHosts. As this work relates to secondary DNS services, no customer services are expected to be impacted. However, during the maintenance window, the hostinguk.net website and related mail services may be temporarily unavailable. We understand the importance of these services and will complete the maintenance as quickly as possible. The work is expected to take under one hour, subject to the updates completing successfully. Emergency maintenance is scheduled to begin at 9:00 pm on 15/09/2026.

We are aware of an issue affecting our main website and are actively investigating this as a priority. Our senior engineers are currently working to identify the cause and restore normal service as quickly as possible. We will provide a further update as soon as more information becomes available. We apologise for any inconvenience this may cause. In the meantime, if you require assistance or have any enquiries, please contact us on 0300 1319 608.

We will be performing emergency maintenance on our PLESK74 server. We only expect this to be completed quick and will be in touch as soon as we have an update. We apologise for any inconvenience caused by this.

We will be performing critical maintenance on the PLESK71 server at 20:00 BST to resolve a hardware fault. During this maintenance service will be offline until it is completed. This maintenance is essential to prevent and extended outage. We apologise for any difficulty this may cause.

We are performing critical updates to the client area billing.hostinguk.net. please contact our support team via live chat for any issues.

We are currently performing emergency maintenance on Plesk71.hostinguk.net. We expect services to be up and running shortly, however we will provide a further update on this shortly.

We are currently carrying out emergency maintenance on Plesk71.hostinguk.net. Our engineers are continuing to investigate the issue, and work is still ongoing to restore services as quickly as possible. We appreciate that this disruption is inconvenient and sincerely apologise for the downtime.

We are currently carrying out emergency maintenance on Plesk71.hostinguk.net. Access has been restored, but investigations are still underway. We appreciate that this disruption is inconvenient and sincerely apologise.

Engineers are working to resolve a hardware fault on the server IS-52368.omhservices.com. Services will be unavailable periodically why this work is ongoing.

We are currently performing critical maintenance on our client area billing.hostinguk.net. During this the client area will be unavailable. If you need to raise or check a support ticket, please visit https://hostinguk.net/contact to use our Live Chat Service

We are performaning some critical updates to our support portal, during which ticket submission will be unavailable. Please contact us using our live chat option during this maintenance and our team will be happy to assist.

We are aware of an issue on this server and we are currently looking into it.

We are aware of an issue impacting the .terrassl.net web hosting servers. Our teams have investigated the problem and implemented a fix. The affected services are expected to start responding shortly. We will continue to monitor the situation closely and provide additional updates as required.

We are currently peforming emergency maintenance to merg the mail.myhostcp.com server into mail9.hostinguk.net to avoid an extended outage of service. Services on both servers will be offline for a short period while this work is completed.

We are aware of an issue currently impacting access to cPanel and WHM on shared server 78.129.143.40. Our technical teams have identified the issue and are actively working to restore service as quickly as possible. We appreciate that this disruption may cause inconvenience and would like to reassure customers that resolving the issue is our highest priority. Further updates will be provided as more information becomes available. Thank you for your patience and understanding.

Plesk74 Is experiencing issues. Engineers are currently investigating.

We are currently investigating an issue affecting our Sitebuilder service, which is presenting a 500 error within Plesk. Our technical teams are actively working to identify the problem and implement a resolution as quickly as possible. We will provide further updates as soon as more information becomes available.

Plesk86 is undergoing urgent maintenance.

We are currently undertaking maintenance on Plesk84

We are aware of issues across multiple platforms. We have identified the issue and we are working towards getting everything back up and running. This has been resolved. Thank you for your patience.