Hosting UK incident

Service Status Notification – BitNinja Services

Minor Resolved View vendor source →

Hosting UK experienced a minor incident on September 23, 2026, lasting 14d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 09:00 AM UTC
Resolved
Oct 07, 2026, 11:37 AM UTC
Duration
14d 2h
Detected by Pingoru
Sep 23, 2026, 09:00 AM UTC

Update timeline

  1. investigating Sep 23, 2026, 09:00 AM UTC

    We are currently aware of an issue affecting customers using BitNinja services. Services are currently offline due to an unknown issue with the bitninja-3.17.4-1.el8.x86_64 package. BitNinja are actively investigating the cause of the issue. . We are continuing to work with BitNinja and will provide a further update as soon as a full resolution is available. We apologise for any inconvenience caused and thank you for your patience while this is being investigated.

  2. investigating Sep 23, 2026, 10:53 AM UTC

    We are still waiting for an update from BitNinja on this. We will be back in touch with an update around 12 PM BST.

  3. identified Sep 23, 2026, 11:53 AM UTC

    We can confirm that BitNinja have identified the issue and are currently testing the fix. We will be back in touch as soon as we have an update.