Hosting UK incident

Hosted Exchange Issues

Resolved after 6 hours 38 minutes, on June 15, 2020.

resolved Jun 15, 2020, 05:38 PM UTC

All mailboxes have now been bought online and the issue resolved. If you continue to see errors accessing your mailbox, please contact our Support team.

Started
Jun 15, 2020, 10:00 AM UTC
Resolved
Jun 15, 2020, 04:38 PM UTC
Duration
6h 38m
Detected by Pingoru
Jun 15, 2020, 10:00 AM UTC

Update timeline

  1. investigating Jun 15, 2020, 11:00 AM UTC

    We are currently experiencing issues with our Hosted Exchange platform. Engineers are currently investigating this. There will be further updates as soon as possible.

  2. identified Jun 15, 2020, 01:33 PM UTC

    We have restored access to the majority of mailboxes. Some do still remain offline. We are continuing to work on the issue and expect access to be restored later today.

  3. resolved Jun 15, 2020, 05:38 PM UTC

    All mailboxes have now been bought online and the issue resolved. If you continue to see errors accessing your mailbox, please contact our Support team.

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