Hosting UK incident
Issue Affecting some servers in in our Maidenhead data centre.
Resolved after 18 hours 18 minutes, on October 25, 2021.
There was an issue with the AC systems at one of our Maidenhead sites earlier this evening. Our onsite teams worked quickly to identify the issue and restore the systems. We are closely monitoring the situation and working to reinstate all affected equipment. If your service is currently offline, please contact our support team directly through your client area.
Update timeline
- investigating Oct 25, 2021, 07:50 PM UTC
We are aware of an issue affecting some servers in our Maidenhead datacentre, Engineers are investigating the issue as top priority.
- monitoring Oct 26, 2021, 12:43 AM UTC
There was an issue with the AC systems at one of our Maidenhead sites earlier this evening. Our onsite teams worked quickly to identify the issue and restore the systems. We are closely monitoring the situation and working to reinstate all affected equipment. If your service is currently offline, please contact our support team directly through your client area.
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