Hosting UK incident

Connectivity problem to some cloud servers

Resolved after 50 minutes, affecting Cloud, on June 26, 2023.

resolved Jun 26, 2023, 03:20 PM UTC

Our engineers have identified an issue related to temporary packet loss, the issue has been identified and we are currently monitoring for any further issues. If you feel your service is still impacted, please raise a support ticket.

Started
Jun 26, 2023, 01:30 PM UTC
Resolved
Jun 26, 2023, 02:20 PM UTC
Duration
50m
Detected by Pingoru
Jun 26, 2023, 01:30 PM UTC

Affected components

Cloud

Update timeline

  1. investigating Jun 26, 2023, 02:30 PM UTC

    We are aware of a problem with some of our Cloud Servers. The team is investigating the matter internally.

  2. resolved Jun 26, 2023, 03:20 PM UTC

    Our engineers have identified an issue related to temporary packet loss, the issue has been identified and we are currently monitoring for any further issues. If you feel your service is still impacted, please raise a support ticket.

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