Hosting UK incident

Spam Experts cluster problem

Resolved after 2 days 20 hours, affecting Email Platform, on September 8, 2023.

investigating Sep 08, 2023, 12:00 PM UTC

We're aware of a problem with the Spam Experts cluster being used by some of our shared hosting servers and a few cloud/dedicated servers. This currently being looked at by the vendors.

Started
Sep 08, 2023, 12:00 PM UTC
Resolved
Sep 11, 2023, 08:50 AM UTC
Duration
2d 20h
Detected by Pingoru
Sep 08, 2023, 12:00 PM UTC

Affected components

Email Platform

Update timeline

  1. investigating Sep 08, 2023, 12:00 PM UTC

    We're aware of a problem with the Spam Experts cluster being used by some of our shared hosting servers and a few cloud/dedicated servers. This currently being looked at by the vendors.

  2. resolved Sep 11, 2023, 08:50 AM UTC

    The server is back onine

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