Resolved after 15 hours 14 minutes, affecting Shared Hosting Servers (HUK), on October 12, 2023.
Services have been returned to live operation. If you are still seeing errors or difficulty loading your website, please do get in touch with our support team.
Affected components
Update timeline
- investigating Oct 12, 2023, 08:00 AM UTC
We are currently seeing issues on Plesk80.hostinguk.net. Our senior engineers have identified the issue and are working towards a restoration of services.
- investigating Oct 12, 2023, 11:30 AM UTC
We are still investigating the issues with Plesk80 - our engineers are still investigating and hope to have this resolved soon as possible. Please bear with us while we continue our work.
- investigating Oct 12, 2023, 12:51 PM UTC
We are still looking into this, it has been raised up-to our vendors to investigate further - we hope to come to a solution on this soon. We will keep you all updated on our progress, thank you for your patience on this matter.
- investigating Oct 12, 2023, 02:56 PM UTC
We're still in the process of repairing Plesk 80, we've identified the issue and are working on restoring the websites as we speak - thank you for your continued patience on this matter.
- identified Oct 12, 2023, 05:48 PM UTC
Our senior team are working to restore services. We hope this be rectified and the services operational this evening.
- monitoring Oct 12, 2023, 08:10 PM UTC
The underlying issue has been resolved and services are being brought back online gradually.
- resolved Oct 12, 2023, 11:14 PM UTC
Services have been returned to live operation. If you are still seeing errors or difficulty loading your website, please do get in touch with our support team.
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