Resolved after 1 day 8 hours, affecting Shared Hosting Servers (HUK), on June 26, 2025.
The server is back up and running. We are still monitoring things from our end but we do not expect any further downtime.
Affected components
Update timeline
- investigating Jun 26, 2025, 08:30 AM UTC
We are investigating reported issues on Shared server, Plesk77, our Engineers are currently investigating and further updates will be provided once more is known. If you believe your site/services are effected, please open a support ticket so we can track your query, alternatively, please keep an eye on this status page for further information. We can now confirm that the issue has been resolved, we apologise again for any inconvenience here.
- identified Jun 26, 2025, 10:02 AM UTC
The issue has been identified, and our senior engineers are currently looking to resolve the issue. We will provide a further update as soon as we have one. We apologise for any inconvenience this has caused you.
- identified Jun 26, 2025, 11:04 AM UTC
Our senior engineers are still working on this to get services back up and running. Further updates to follow.
- monitoring Jun 26, 2025, 12:01 PM UTC
Server is tentatively back online. We're still working on it, and on a contingency plan.
- monitoring Jun 26, 2025, 12:34 PM UTC
The server is back up and running. We are still monitoring things from our end but we do not expect any further downtime.
- resolved Jun 27, 2025, 04:31 PM UTC
The issue is now resolved.
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