Resolved after 2 days 10 hours, on August 28, 2025.
The migration to new hardware is complete and all services have been restored. If you ecounter any issues with your website post migration please do get in touch with our support team. We apologise for any difficulty caused by this issue, and thank you for your patience while it was resolved.
Update timeline
- investigating Aug 28, 2025, 02:00 PM UTC
We are aware of issues with performance on Plesk80.hostinguk.net. Due to the recent issues, we are currently looking at moving this over to new hardware. We will provide a further update once the switch has been done. We apologise for any inconvenience this has caused you.
- identified Aug 30, 2025, 08:43 PM UTC
We will be proceeding to complete migration shortly.
- identified Aug 30, 2025, 09:06 PM UTC
We Are proceeding to complete migration to new hardware. Access to the server has been blocked while we complete a final data synchronisations. This will mean sites are offline for a short period while this is completed.
- identified Aug 30, 2025, 11:12 PM UTC
We have completed migration, and will shortly take the server offline for some further checks which will take sites offline again for a short period/
- resolved Aug 31, 2025, 12:23 AM UTC
The migration to new hardware is complete and all services have been restored. If you ecounter any issues with your website post migration please do get in touch with our support team. We apologise for any difficulty caused by this issue, and thank you for your patience while it was resolved.
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