HostAway incident

Network Maintenance - Hazardous Works

Resolved after 31 minutes, affecting Colocation Network, on August 11, 2026.

monitoring Aug 11, 2026, 02:36 PM UTC

The first stage of tonight's scheduled maintenance has been successfully completed. Technicians are now working on a firmware update and will advise once this step has been completed.

Started
Aug 11, 2026, 02:11 PM UTC
Resolved
Aug 11, 2026, 02:42 PM UTC
Duration
31m
Detected by Pingoru
Aug 11, 2026, 02:11 PM UTC

Affected components

Colocation Network

Update timeline

  1. investigating Aug 11, 2026, 02:11 PM UTC

    HostAway will be performing hazardous works on core network infrastructure to prepare for future scalability and hardware upgrades. During these works, network performance may be impacted for up to thirty minutes from 10:00pm to 11:30pm AWST Tuesday 11/08/2026

  2. monitoring Aug 11, 2026, 02:36 PM UTC

    The first stage of tonight's scheduled maintenance has been successfully completed. Technicians are now working on a firmware update and will advise once this step has been completed.

  3. resolved Aug 11, 2026, 02:42 PM UTC

    Tonight's scheduled network maintenance has been successfully completed

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