HostAway incident

Running On Emergency Backup Power

Resolved after 2 hours 11 minutes, affecting Colocation Power, on August 24, 2026.

investigating Aug 24, 2026, 08:05 AM UTC

HostAway on-call electricians have verified the issue lies with Western Power. Western Power technician is investigating nearby transformers for phase problems.

Started
Aug 24, 2026, 06:05 AM UTC
Resolved
Aug 24, 2026, 08:16 AM UTC
Duration
2h 11m
Detected by Pingoru
Aug 24, 2026, 06:05 AM UTC

Affected components

Colocation Power

Update timeline

  1. investigating Aug 24, 2026, 06:05 AM UTC

    An unexpected power fault in the mains grid has been identified, backup power systems have automatically engaged, no impact to services has been identified. Technicians will continue to monitor until the mains power has been restored.

  2. investigating Aug 24, 2026, 08:05 AM UTC

    HostAway on-call electricians have verified the issue lies with Western Power. Western Power technician is investigating nearby transformers for phase problems.

  3. resolved Aug 24, 2026, 08:16 AM UTC

    Western Power have rectified the failed fuse and power has been restored.

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