HostAway incident

Network DDOS/flood detected

Resolved after 17 days 20 hours, affecting Colocation Network, on September 1, 2026.

resolved Sep 19, 2026, 04:18 AM UTC

Update: HostAway Technicians have detected another brief 10 minute flood as of 19/09/2026 at 12:04pm to 12:12pm, we are still working closely with our transit providers to implement a long term solution.

Started
Sep 01, 2026, 08:05 AM UTC
Resolved
Sep 19, 2026, 04:18 AM UTC
Duration
17d 20h
Detected by Pingoru
Sep 01, 2026, 08:05 AM UTC

Affected components

Colocation Network

Update timeline

  1. investigating Sep 01, 2026, 08:05 AM UTC

    Technicians have identified a network DDOS/flood on 01/09/2026 from 3:47pm to 3:55pm traversing one of our primary network links. Other redundant links remained online during this event, however the attack traffic resulted in increased latency during the event. Technicians are investigating the root cause, if the malicious traffic returns then DDOS scrubbing / filtering will be engaged.

  2. resolved Sep 13, 2026, 01:58 AM UTC

    Technicians are continuing to work with our network carriers to deploy additional future mitigation strategies.

  3. resolved Sep 19, 2026, 04:18 AM UTC

    Update: HostAway Technicians have detected another brief 10 minute flood as of 19/09/2026 at 12:04pm to 12:12pm, we are still working closely with our transit providers to implement a long term solution.

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