Hospitality incident

CCM is currently offline

Ongoing since 03:40 PM UTC, affecting Central Reservation System.

investigating Oct 28, 2026, 03:40 PM UTC

CCM is currently offline Please be advised that CCM is currently offline Affected Service: CCM Recommended Action Online travel agency (OTA) reservations will not be received through CCM while the platform is offline. During the outage, we advise working directly with the respective OTA platforms to view/manage bookings. There may be chances of overbooking as the inventory won't be synced across the OTA platforms. We will update further upon further information.

Started
Oct 28, 2026, 03:40 PM UTC
Resolved
Ongoing
Duration
● 7h 31m
Detected by Pingoru
Oct 28, 2026, 03:40 PM UTC

Affected components

Central Reservation System

Update timeline

  1. investigating Oct 28, 2026, 03:40 PM UTC

    CCM is currently offline Please be advised that CCM is currently offline Affected Service: CCM Recommended Action Online travel agency (OTA) reservations will not be received through CCM while the platform is offline. During the outage, we advise working directly with the respective OTA platforms to view/manage bookings. There may be chances of overbooking as the inventory won't be synced across the OTA platforms. We will update further upon further information.

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