Hookdeck incident

Increase delivery latency and API errors

Resolved after 1 hour 12 minutes, affecting Event Gateway (Event Delivery) and Event Gateway (Admin API) and 1 more, on March 3, 2025.

investigating Mar 03, 2025, 01:26 PM UTC

We're investigating a delivery latency issue as well as some API errors returning 401's and 500's error codes

Started
Mar 03, 2025, 01:26 PM UTC
Resolved
Mar 03, 2025, 02:38 PM UTC
Duration
1h 12m
Detected by Pingoru
Mar 03, 2025, 01:26 PM UTC

Affected components

Event Gateway (Event Delivery)Event Gateway (Admin API)Clients & Frontend (Dashboard)

Update timeline

  1. investigating Mar 03, 2025, 01:26 PM UTC

    We're investigating a delivery latency issue as well as some API errors returning 401's and 500's error codes

  2. resolved Mar 03, 2025, 02:38 PM UTC

    API and Dashboard data is fully caught up, all systems are back to normal

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