Hookdeck incident

Elevated errors on the Outpost API

Resolved on August 11, 2026, affecting Outpost (API).

resolved Aug 11, 2026, 02:28 PM UTC

On August 11 between 14:08 and 14:26 UTC, a small number of requests to the Outpost API failed or timed out. Our managed Postgres provider replaced a database node, which briefly interrupted the connections used to authenticate API requests. Event delivery was not affected; only requests made during the two short windows returned errors and can be safely retried. Service recovered on its own and the API has been stable since. If you're still seeing issues, contact [email protected].

Started
Aug 11, 2026, 02:28 PM UTC
Resolved
Aug 11, 2026, 02:28 PM UTC
Duration
–
Detected by Pingoru
Aug 11, 2026, 02:28 PM UTC

Affected components

Outpost (API)

Update timeline

  1. resolved Aug 11, 2026, 02:28 PM UTC

    On August 11 between 14:08 and 14:26 UTC, a small number of requests to the Outpost API failed or timed out. Our managed Postgres provider replaced a database node, which briefly interrupted the connections used to authenticate API requests. Event delivery was not affected; only requests made during the two short windows returned errors and can be safely retried. Service recovered on its own and the API has been stable since. If you're still seeing issues, contact [email protected].

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