Hookdeck incident
CA certificate chain issue leading to "Unknown" event errors
Resolved on September 24, 2025, affecting section-3146 (Event Delivery).
An update to the Starfield (GoDaddy) CA certification is causing SSL resolution errors with some domains. We are rebuilding our CA bundle and deploying an update to address the issue. We will investigate the root cause once the SSL resolution once the issue has been resolved. Affected events will be retried according to your retry rule. If you do not have a retry rule configured or all retries have been exhausted, you can submit a bulk retry operation for all impacted events from the events page.
Affected components
Update timeline
- resolved Sep 24, 2025, 08:47 PM UTC
An update to the Starfield (GoDaddy) CA certification is causing SSL resolution errors with some domains. We are rebuilding our CA bundle and deploying an update to address the issue. We will investigate the root cause once the SSL resolution once the issue has been resolved. Affected events will be retried according to your retry rule. If you do not have a retry rule configured or all retries have been exhausted, you can submit a bulk retry operation for all impacted events from the events page.
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