Hookdeck incident

Increased delivery latency

Resolved after 24 minutes, affecting Event Gateway (Event Delivery), on March 30, 2026.

resolved Mar 30, 2026, 05:27 PM UTC

We've identified the issue, and the services have recovered. We've now caught up on the backlog the issue caused. CORRECTION: The previous update incorrectly stated that the issue affected all customers; it was, in fact, limited to free and team plan customers and did not impact customers under SLAs (growth & enterprise)

Started
Mar 30, 2026, 05:03 PM UTC
Resolved
Mar 30, 2026, 05:27 PM UTC
Duration
24m
Detected by Pingoru
Mar 30, 2026, 05:03 PM UTC

Affected components

Event Gateway (Event Delivery)

Update timeline

  1. investigating Mar 30, 2026, 05:03 PM UTC

    We are investigating a delivery latency issue affecting free and team plan customers. Our team is currently investigating. We will update as soon as we have more information.

  2. resolved Mar 30, 2026, 05:27 PM UTC

    We've identified the issue, and the services have recovered. We've now caught up on the backlog the issue caused. CORRECTION: The previous update incorrectly stated that the issue affected all customers; it was, in fact, limited to free and team plan customers and did not impact customers under SLAs (growth & enterprise)

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