Holm Security incident

Incident impacting Scans

Minor Resolved View vendor source →

Holm Security experienced a minor incident on June 11, 2026 affecting Security Center (Europe, Sweden), lasting 4d 20h. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 09:28 AM UTC
Resolved
Jun 16, 2026, 06:04 AM UTC
Duration
4d 20h
Detected by Pingoru
Jun 11, 2026, 09:28 AM UTC

Affected components

Security Center (Europe, Sweden)

Update timeline

  1. investigating Jun 11, 2026, 09:28 AM UTC

    We are currently investigating an issue with the processing of scans. For any urgent matters, contact [email protected].

  2. investigating Jun 11, 2026, 12:30 PM UTC

    We are still investigating the root-cause of this incident and are planning actions to improve the situation until we resolved the issue.

  3. monitoring Jun 11, 2026, 03:23 PM UTC

    We have taken actions to restore the system to working order. Our team will continue to monitor the health of our systems to make sure that the solution is working as intended. For any urgent matters, contact [email protected].

  4. monitoring Jun 12, 2026, 05:40 AM UTC

    The queued scans have been processed over night and the queue looks stable now. We continue to monitor the system to ensure scans are processed in a timely manner.

  5. investigating Jun 12, 2026, 01:01 PM UTC

    We see increased latency when starting and processing scans again.

  6. investigating Jun 12, 2026, 01:40 PM UTC

    We have determined that a set of scans with a large amount of results are using up the full capacity and by that throttling other scans. To remediate this, we have dedicated a pool of resources for tasks like starting scans. This means that during the weekend, processing results will be delayed, but scans should start without much of a delay. We will keep this incident open and post updates as we make progress with the remediation process.

  7. monitoring Jun 15, 2026, 05:53 AM UTC

    During the weekend all scans seem to have started as planned. We are monitoring the system to ensure it stays stable and investigating if there are any scans that have unprocessed results.

  8. resolved Jun 16, 2026, 06:04 AM UTC

    All scans are getting started and processed as usual and the system is working normally.