Is Holm Security down?

We are currently investigating an issue with Scanner Appliances that is impacting their online-status. Currently there is a problem with updating the status, so some Scanner Appliances seem to be disconnected, even though they are actually fine. This incident will receive continuous updates as we make progress on our investigation. For any urgent matters, contact [email protected].

We have isolated the issue and applied a verified solution to remediate the incident. Our team will continue to monitor the health of our systems to make sure that the solution is working as intended.

The Scanner Appliances have been working normally during the last few hours.

We are currently investigating an issue with dynamic tags that is causing those tags not getting assigned to assets. This incident will receive continuous updates as we make progress on our investigation. For any urgent matters, contact [email protected].

We have isolated the issue and applied a fix to remediate the incident. Our team will continue to monitor the health of our systems to make sure that the solution is working as intended. All tags should be assigned by tomorrow morning.

We have added several improvements to stabilize the system. Our team will continue to monitor the health of our systems to make sure that the solution is working as intended.

The system has been working normally during last night.

We are currently investigating an issue with Security Center. This incident will receive continuous updates as we make progress on our investigation. For any urgent matters, contact [email protected].

We are currently investigating an issue with the processing of scans. For any urgent matters, contact [email protected].

We are still investigating the root-cause of this incident and are planning actions to improve the situation until we resolved the issue.

We have taken actions to restore the system to working order. Our team will continue to monitor the health of our systems to make sure that the solution is working as intended. For any urgent matters, contact [email protected].

The queued scans have been processed over night and the queue looks stable now. We continue to monitor the system to ensure scans are processed in a timely manner.

We see increased latency when starting and processing scans again.

We have determined that a set of scans with a large amount of results are using up the full capacity and by that throttling other scans. To remediate this, we have dedicated a pool of resources for tasks like starting scans. This means that during the weekend, processing results will be delayed, but scans should start without much of a delay. We will keep this incident open and post updates as we make progress with the remediation process.

During the weekend all scans seem to have started as planned. We are monitoring the system to ensure it stays stable and investigating if there are any scans that have unprocessed results.

All scans are getting started and processed as usual and the system is working normally.

We are currently investigating an issue that causes delays when starting and processing scans. This incident will receive continuous updates as we make progress on our investigation. For any urgent matters, contact [email protected].

We have identified the probable cause of this incident and are working with engineering to remediate the issue. For any urgent matters, contact [email protected].

We have isolated the issue and applied solution to remediate the incident. Our team will continue to monitor the health of our systems to make sure that the solution is working as intended. The queued scans will be processed throughout the day and no scans or results should be lost. For any urgent matters, contact [email protected].

We are continuing to troubleshoot the incident, as we discovered that our previous solution is not fully resolving the issue. This incident has our highest priority and we are working together with engineering to isolate and remediate it. An update will be shared once we make further progress. For any urgent matters, contact [email protected].

We have stopped the processing of several scans that were causing issues and the system is now returning to a normal state. Our team will continue to monitor the health of our systems to make sure that the solution is working as intended. For any urgent matters, contact [email protected].

Over night the delayed scans were processed and the system is now back in normal working order.