HiveCPQ incident

Issue: Images not loading

Resolved after 12 minutes, affecting Hive CPQ application, on November 9, 2026.

investigating Nov 09, 2026, 08:07 AM UTC

There is an issue with images and 3D snapshots in configurators are not loading. Configuring, quoting and the rest of Hive CPQ keep working as normal. Our team is investigating and we will post an update here as soon as we know more.

Started
Nov 09, 2026, 08:07 AM UTC
Resolved
Nov 09, 2026, 08:20 AM UTC
Duration
12m
Detected by Pingoru
Nov 09, 2026, 08:07 AM UTC

Affected components

Hive CPQ application

Update timeline

  1. investigating Nov 09, 2026, 08:07 AM UTC

    There is an issue with images and 3D snapshots in configurators are not loading. Configuring, quoting and the rest of Hive CPQ keep working as normal. Our team is investigating and we will post an update here as soon as we know more.

  2. resolved Nov 09, 2026, 08:20 AM UTC

    We have resolved the issue.

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