Resolved after 35 minutes, affecting Hive CPQ application, on November 2, 2026.
Image rendering is working again, and quote documents and orders can be generated as normal. Thank you for your patience, and our apologies for the disruption.
Affected components
Update timeline
- investigating Nov 02, 2026, 08:28 AM UTC
Since about 09:20 CET, generated product images and 3D snapshots in configurators are not loading. Configuring, quoting and the rest of Hive CPQ keep working as normal. Our team is investigating and we will post an update here as soon as we know more.
- resolved Nov 02, 2026, 09:04 AM UTC
Image rendering is working again, and quote documents and orders can be generated as normal. Thank you for your patience, and our apologies for the disruption.
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