HiveCPQ Outage History

HiveCPQ is up right now

There were 2 HiveCPQ outages since February 10, 2026 totaling 1h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.hivecpq.com

Major April 12, 2026

Degraded Performanc: Configurator Loading Times

Detected by Pingoru
Apr 12, 2026, 09:21 AM UTC
Resolved
Apr 12, 2026, 10:41 AM UTC
Duration
1h 19m
Affected: HiveCPQ application
Timeline · 2 updates
  1. investigating Apr 12, 2026, 09:21 AM UTC

    We are currently aware of increased response times when loading and interacting with configurators. Our team has identified the root cause and is working on a fix.

  2. resolved Apr 12, 2026, 10:41 AM UTC

    The degraded performance affecting configurator loading times has been resolved. A database query optimization has been deployed that significantly reduces response times. No data was affected during this incident. All systems are operating normally. Thank you for your patience.

Read the full incident report →

Minor February 10, 2026

Visual Duplication in Sub-Configurators

Detected by Pingoru
Feb 10, 2026, 10:00 AM UTC
Resolved
Feb 10, 2026, 10:37 AM UTC
Duration
37m
Affected: HiveCPQ application
Timeline · 3 updates
  1. investigating Feb 10, 2026, 10:00 AM UTC

    We have identified a display issue following the latest update where some users are seeing duplicated data within sub-configurator blocks. Resolution: Our team has identified the cause and is actively working on a fix to restore the correct display logic.

  2. investigating Feb 10, 2026, 10:20 AM UTC

    Update Details: Our engineering team has completed their investigation and identified the root cause of the duplication reports. Viewing Issue Only: We can confirm this is strictly a front-end display issue. The user interface is rendering duplicates, but the underlying data structure is not affected. Logic is Intact: The configurator logic remains correct. Calculations and saved configurations are processing accurately, despite the visual duplication on screen.

  3. resolved Feb 10, 2026, 10:37 AM UTC

    The technical incident that occurred earlier has been successfully resolved. Our dedicated team worked to identify and fix the issue, ensuring minimal disruption to our operations. We apologize for any inconvenience caused and appreciate your patience and understanding. Thank you for your support!

Read the full incident report →

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