Response time: front office and back-office on all environments
Timeline · 6 updates
- identified Apr 03, 2026, 02:24 PM UTC
We have identified a latency issue affecting a part of our services. We are actively working on resolving it. Updates will be provided as progress is made. Thank you for your understanding
- identified Apr 03, 2026, 04:05 PM UTC
We are actively working on resolving the latency issue. Updates will be provided as progress is made. Thank you for your understanding.
- monitoring Apr 03, 2026, 06:28 PM UTC
Optimizations have been implemented to minimize impact. The latency issue is being closely monitored. Updates will follow as we track the situation. Thank you for your patience and support.
- monitoring Apr 03, 2026, 06:37 PM UTC
We are continuing to monitor for any further issues.
- investigating Apr 03, 2026, 08:45 PM UTC
The latency issue has been resolved. Thank you for your understanding and cooperation. If you encounter further issues, please contact our support team.
- resolved Apr 04, 2026, 05:02 AM UTC
This incident has been resolved.