HireVue incident

HireVue Classic: Live Interviews Currently Down (US, EU, Federal)

Critical Resolved View vendor source →

HireVue experienced a critical incident on March 19, 2024 affecting Interviews - Live and Interviews - Live and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2024, 05:59 AM UTC
Resolved
Mar 19, 2024, 07:47 AM UTC
Duration
1h 47m
Detected by Pingoru
Mar 19, 2024, 05:59 AM UTC

Affected components

Interviews - LiveInterviews - LiveInterviews - Live

Update timeline

  1. investigating Mar 19, 2024, 05:59 AM UTC

    We are currently experiencing an outage with our Live interviewing platform on HireVue Classic in our US, EU, and Federal environments. We are currently working through this issue and will update you as we have more information to share.

  2. identified Mar 19, 2024, 06:54 AM UTC

    We've identified the issue and are working on a resolution now. We will continue to update you as we progress on this incident.

  3. monitoring Mar 19, 2024, 07:30 AM UTC

    We have implemented the fix and are now actively monitoring the situation.

  4. resolved Mar 19, 2024, 07:47 AM UTC

    Live interviews are fully operational in all environments and we are declaring the incident resolved.